Ohio Turnkey Nightmare - NorthCoast Consulting Group

Ohio Turnkey Nightmare - NorthCoast Consulting Group

Member since 2026 · 2 posts · 7 votes

I've been investing in real estate for 25 years, and I've never written a post like this. But after what my partners and I have been through over the last 10+ months, other investors deserve a heads up before they wire money to the same people.

The players:

  • NorthCoast Consulting Group — Neal Wolf & Eli Torres
  • Jag Enterprises LLC — Neal Wolf
  • Neo Property Management — Kim Strader
  • Platinum Key Renovations LLC — Demetrius Jeffries

NorthCoast sold us the deals. They referred us to Neo for property management and Platinum Key for the rehabs. We were not allowed to talk directly to the contractor until very recently. And the owner of NorthCoast is also part-owner of Jag Enterprises, which has been collecting high-interest loan payments from us on the same properties NorthCoast sold us. Read that twice.

Deal #1 — The Whitmore Building (3-unit)

  • Purchased: June 2025
  • Purchase price: $50,000
  • Contracted rehab: $79,750
  • Timeline promised: 2 months

It's now end of March 2026. Project is roughly 50% done. Over those 9 months, they've come back demanding an additional $25,000 and then $33,800 in "extra" rehab costs — despite a signed contract that specified the scope and price. Same crew, same companies, same story.

Deal #2 & #3 — Two Single Family Houses

  • Purchased: August 2025
  • Purchase price: $110,000
  • Contracted rehab: $60,000
  • Timeline promised: 2 months

End of March 2026 — still not complete. Additional demands of $20,000 and $33,800 on top of the signed contract.

The damage:

  • Total purchase price: $160,000
  • Total contracted rehab: $139,750
  • Additional money demanded beyond contract: $112,600
  • Grand total at risk: $412,350 — plus the ongoing high-interest payments to Jag Enterprises (conveniently owned by the same guy who sold us the deals)

Why I'm posting this

We're returning the Whitmore Building to NorthCoast and demanding our money back. We're also filing complaints with:

  • Ohio Attorney General
  • Ohio Division of Real Estate and Professional Licensing
  • Ohio Division of Financial Institutions
  • Consumer advocacy groups
  • And exploring a lawsuit / potential class action

We already know of several other investors who have had nearly identical experiences with this exact group of people. The structure looks designed to keep investors at arm's length from the contractor while the seller, lender, PM, and GC are all coordinated - and all the "surprise" change orders flow back to the same circle.

If any of this sounds familiar to you — please reach out. If you're considering buying turnkey or BRRRR deals from NorthCoast Consulting Group or being referred to Neo Property Management or Platinum Key Renovations, I'd strongly encourage you to do extra diligence and talk to other investors who've worked with them first.

All numbers above are from signed contracts and documented communications. Happy to compare notes with anyone who's had a similar experience.

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Greg ScottPro Member
Rental Property Investor · SE Michigan · Member since 2014 · 4k+ posts · 6k+ votes
4mo

It sounds like you have been through the wringer.  I'm sure this absolutely sucked.

For those newbies on this forum, I don't want to discourage them, so I have to pick at some scabs.  

If you have 25 years experience, why did you need a recommendation for a contractor and a property manager?

Why did you give total control of this rehab to someone outside your control?

How did you hire a contractor without ever talking to them?  

I'm sorry you were screwed by a shrewd scam artist.  If they aren't a scam, maybe they are just incompetent.  However, there are so many red flags in your post, I'm surprised there was no "mea culpa" in your comments.  

My 2 cents....You were not playing defense at all and left yourself open to attack.


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  • Greg ScottPro Member
    Rental Property Investor · SE Michigan · Member since 2014 · 4k+ posts · 6k+ votes
    4mo

    It sounds like you have been through the wringer.  I'm sure this absolutely sucked.

    For those newbies on this forum, I don't want to discourage them, so I have to pick at some scabs.  

    If you have 25 years experience, why did you need a recommendation for a contractor and a property manager?

    Why did you give total control of this rehab to someone outside your control?

    How did you hire a contractor without ever talking to them?  

    I'm sorry you were screwed by a shrewd scam artist.  If they aren't a scam, maybe they are just incompetent.  However, there are so many red flags in your post, I'm surprised there was no "mea culpa" in your comments.  

    My 2 cents....You were not playing defense at all and left yourself open to attack.


  • Drew SygitBusiness Member
    Property Manager · Royal Oak, MI · Member since 2012 · 12k+ posts · 9k+ votes
    4mo

    Unfortunate, but agree with @Greg Scott.

    Newbies get scammed like this all the time, surprised it happened to a seasoned investor.

    Why don't you create a new post that dives into the red flags you missed or steps you skipped, so others can learn from your mistakes?

    You may also want to repost this with a better title, maybe:

    Exploring Class Action: NorthCoast Consulting Group/ Jag Enterprises / Neo Property Management/ Platinum Key Renovations

    Recommend you search here on BP and Google about Clayton Morris and Morris Invest, as they did similar scamming. What can you learn from that process?

    • Jay HinrichsBusiness Member
      Real Estate Consultant · Summerlin, NV · Member since 2014 · 45k+ posts · 66k+ votes
      2mo
      Quote from @Drew Sygit:

      Unfortunate, but agree with @Greg Scott.

      Newbies get scammed like this all the time, surprised it happened to a seasoned investor.

      Why don't you create a new post that dives into the red flags you missed or steps you skipped, so others can learn from your mistakes?

      You may also want to repost this with a better title, maybe:

      Exploring Class Action: NorthCoast Consulting Group/ Jag Enterprises / Neo Property Management/ Platinum Key Renovations

      Recommend you search here on BP and Google about Clayton Morris and Morris Invest, as they did similar scamming. What can you learn from that process?


      well 50k triplex is squarly in the Hood.. having cost over runs to rehab should not be a surprise or shock.  Just sayin.
  • Remington LymanBusiness Member
    Real Estate Agent · Columbus, OH · Member since 2017 · 6k+ posts · 7k+ votes
    4mo
    Quote from @David Marmon:

    I've been investing in real estate for 25 years, and I've never written a post like this. But after what my partners and I have been through over the last 10+ months, other investors deserve a heads up before they wire money to the same people.

    The players:

    • NorthCoast Consulting Group — Neal Wolf & Eli Torres
    • Jag Enterprises LLC — Neal Wolf
    • Neo Property Management — Kim Strader
    • Platinum Key Renovations LLC — Demetrius Jeffries

    NorthCoast sold us the deals. They referred us to Neo for property management and Platinum Key for the rehabs. We were not allowed to talk directly to the contractor until very recently. And the owner of NorthCoast is also part-owner of Jag Enterprises, which has been collecting high-interest loan payments from us on the same properties NorthCoast sold us. Read that twice.

    Deal #1 — The Whitmore Building (3-unit)

    • Purchased: June 2025
    • Purchase price: $50,000
    • Contracted rehab: $79,750
    • Timeline promised: 2 months

    It's now end of March 2026. Project is roughly 50% done. Over those 9 months, they've come back demanding an additional $25,000 and then $33,800 in "extra" rehab costs — despite a signed contract that specified the scope and price. Same crew, same companies, same story.

    Deal #2 & #3 — Two Single Family Houses

    • Purchased: August 2025
    • Purchase price: $110,000
    • Contracted rehab: $60,000
    • Timeline promised: 2 months

    End of March 2026 — still not complete. Additional demands of $20,000 and $33,800 on top of the signed contract.

    The damage:

    • Total purchase price: $160,000
    • Total contracted rehab: $139,750
    • Additional money demanded beyond contract: $112,600
    • Grand total at risk: $412,350 — plus the ongoing high-interest payments to Jag Enterprises (conveniently owned by the same guy who sold us the deals)

    Why I'm posting this

    We're returning the Whitmore Building to NorthCoast and demanding our money back. We're also filing complaints with:

    • Ohio Attorney General
    • Ohio Division of Real Estate and Professional Licensing
    • Ohio Division of Financial Institutions
    • Consumer advocacy groups
    • And exploring a lawsuit / potential class action

    We already know of several other investors who have had nearly identical experiences with this exact group of people. The structure looks designed to keep investors at arm's length from the contractor while the seller, lender, PM, and GC are all coordinated - and all the "surprise" change orders flow back to the same circle.

    If any of this sounds familiar to you — please reach out. If you're considering buying turnkey or BRRRR deals from NorthCoast Consulting Group or being referred to Neo Property Management or Platinum Key Renovations, I'd strongly encourage you to do extra diligence and talk to other investors who've worked with them first.

    All numbers above are from signed contracts and documented communications. Happy to compare notes with anyone who's had a similar experience.


     Looks like there is an old post - https://www.biggerpockets.com/forums/731/topics/390399-anyon...

  • Lender · TX · Member since 2026 · 164 posts · 67 votes
    3mo

    Stories like this are exactly why investors need to perform due diligence on more than just the property.

    A lot of turnkey and BRRRR buyers focus on ARV, rents, and projected returns, but the team behind the deal can be just as important as the numbers themselves.

    When the seller, lender, property manager, and contractor all operate within the same ecosystem, investors should take extra time to understand the relationships, verify references independently, and speak directly with multiple past clients before wiring funds.

    If the allegations here are accurate, the biggest lesson may be that protecting capital starts long before closing. Independent inspections, detailed scopes of work, clear change-order procedures, contractor access, and third-party verification can prevent a lot of expensive surprises.

    Appreciate you sharing your experience. Hopefully it helps other investors ask better questions and conduct deeper due diligence before committing to a project.

  • Member since 2026 · 2 posts · 1 vote
    2mo

    They cost me an ungodly amount of money. Do not use.

  • Stuart UdisPro Member
    Attorney · Philadelphia · Member since 2018 · 2k+ posts · 3k+ votes
    2mo

    As Jay noted, the price points of these acquisitions place you at an extreme disadvantage from the start. Even wiith the best execution team, next to impossible to absorb the realties of today's cost within this type of real estate. Ordinarily you have to be the one swinging the hammer and you are entirely reliant on 3rd parties to perform every function of this business.

    What stood out most to me, however, is that you weren't permitted to communicate directly with the GC until recently.  You reference having contracts. How could you possibly have negotiated and executed a contract with the GC without the ability to communicate with them?  There seems to be a lot of holes in the fact pattern shared.  If there were properly drafted contracts, why is so much emphasis being placed on filing complaints with various Ohio agencies rather than pursuing a claim against the GC for breach of contract? Based on the facts you've provided, the primary dispute appears to be contractual in nature.

  • Real Estate Agent · Chicago, IL · Member since 2017 · 2k+ posts · 2k+ votes
    2mo

    If the value add of a property was profitable they would do it themselves, why would you think any company would give you a deal like that turnkey that is actually profitable? Turnkey deals are all the biggest scams, they are junk properties with huge running costs as in cheap areas that lure people in with fake on paper projections. Sorry had to deal with that. 

  • Jesus SuarezBusiness Member
    Lender · TX, FL · Member since 2025 · 131 posts · 54 votes
    2mo

    The "double-dipping" here is egregious. When the seller, lender, property manager, and contractor are all interconnected—and they block you from speaking to the boots on the ground—the system is built to trap your capital. Good on you for pulling the plug and filing state regulatory complaints. Keep us updated on the Ohio AG response.

  • Realtor · Boulder, CO · Member since 2016 · 3k+ posts · 5k+ votes
    2mo

    Sorry you're dealing with this and thanks for posting to warn others. When the numbers say "too good to be true", it almost always is. 

  • Investor · Statewide, MO · Member since 2011 · 813 posts · 424 votes
    2mo

    The great majority of turnkey companies are trash.  Hope you can recover something. 

  • Investor · Cleveland, OH · Member since 2013 · 120 posts · 77 votes
    2mo

    Wow yeah sorry to hear that you’re going through this,however as “ 25 year veteran in the game there is a lesson to be leaned. Maybe you got a little relaxed in your core investing principles? maybe spend some time on how you were able to get away from your  Mindset so you can spot those red flags on your next project. 
    but good luck. 

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