Updated 8 days ago on . Most recent reply
Ohio Turnkey Nightmare - NorthCoast Consulting Group
I've been investing in real estate for 25 years, and I've never written a post like this. But after what my partners and I have been through over the last 10+ months, other investors deserve a heads up before they wire money to the same people.
The players:
- NorthCoast Consulting Group — Neal Wolf & Eli Torres
- Jag Enterprises LLC — Neal Wolf
- Neo Property Management — Kim Strader
- Platinum Key Renovations LLC — Demetrius Jeffries
NorthCoast sold us the deals. They referred us to Neo for property management and Platinum Key for the rehabs. We were not allowed to talk directly to the contractor until very recently. And the owner of NorthCoast is also part-owner of Jag Enterprises, which has been collecting high-interest loan payments from us on the same properties NorthCoast sold us. Read that twice.
Deal #1 — The Whitmore Building (3-unit)
- Purchased: June 2025
- Purchase price: $50,000
- Contracted rehab: $79,750
- Timeline promised: 2 months
It's now end of March 2026. Project is roughly 50% done. Over those 9 months, they've come back demanding an additional $25,000 and then $33,800 in "extra" rehab costs — despite a signed contract that specified the scope and price. Same crew, same companies, same story.
Deal #2 & #3 — Two Single Family Houses
- Purchased: August 2025
- Purchase price: $110,000
- Contracted rehab: $60,000
- Timeline promised: 2 months
End of March 2026 — still not complete. Additional demands of $20,000 and $33,800 on top of the signed contract.
The damage:
- Total purchase price: $160,000
- Total contracted rehab: $139,750
- Additional money demanded beyond contract: $112,600
- Grand total at risk: $412,350 — plus the ongoing high-interest payments to Jag Enterprises (conveniently owned by the same guy who sold us the deals)
Why I'm posting this
We're returning the Whitmore Building to NorthCoast and demanding our money back. We're also filing complaints with:
- Ohio Attorney General
- Ohio Division of Real Estate and Professional Licensing
- Ohio Division of Financial Institutions
- Consumer advocacy groups
- And exploring a lawsuit / potential class action
We already know of several other investors who have had nearly identical experiences with this exact group of people. The structure looks designed to keep investors at arm's length from the contractor while the seller, lender, PM, and GC are all coordinated - and all the "surprise" change orders flow back to the same circle.
If any of this sounds familiar to you — please reach out. If you're considering buying turnkey or BRRRR deals from NorthCoast Consulting Group or being referred to Neo Property Management or Platinum Key Renovations, I'd strongly encourage you to do extra diligence and talk to other investors who've worked with them first.
All numbers above are from signed contracts and documented communications. Happy to compare notes with anyone who's had a similar experience.
Most Popular Reply
It sounds like you have been through the wringer. I'm sure this absolutely sucked.
For those newbies on this forum, I don't want to discourage them, so I have to pick at some scabs.
If you have 25 years experience, why did you need a recommendation for a contractor and a property manager?
Why did you give total control of this rehab to someone outside your control?
How did you hire a contractor without ever talking to them?
I'm sorry you were screwed by a shrewd scam artist. If they aren't a scam, maybe they are just incompetent. However, there are so many red flags in your post, I'm surprised there was no "mea culpa" in your comments.
My 2 cents....You were not playing defense at all and left yourself open to attack.