We had a guest stay 8 days in a large cabin. Checked out on Saturday the 26th. Darn the luck that they didn't find "Black Mold" until the last day they were there, and want a partial refund. Said they started having symptoms when they got home.

"I am just checking on your investigation findings. Airbnb policy states that black mold would be a reason for a partial refund. Just looking for a response before I left a review."

"We take our health serious." Hmm. Who doesn't?

Translated: Give us some money or we will leave you a bad review.

Yes, there was some surface mold on a wall and a vent. We are in an area where we get 70 inches of rain per year. But the guest won't have it! They want MONEY!

Of course, they left out the part of the Airbnb policy that says:

What to Do If You Find Mold

1. Leave the Area: Move to a safe location if you experience health issues or allergic reactions.

2. Document Everything: Take clear photos or videos of the mold and save any messages.

3. Notify the Host: Message the host immediately through the app to state that the property is unsafe due to mold.

4. Report to Airbnb: Contact within 72 hours of discovering the issue to request a refund or rebooking assistance. [1, 2, 3, 4]

They did none of this, except send us a couple of photos of a vent and a wall, days later.

Tempted to tell him to pound sand, and he is permanently on our "Do not rent to" list.