Investor · Maui, HI · Member since 2009 · 13k+ posts · 3k+ votes
Hey everyone,
So it looks like Google has begun sending the BiggerPockets Newsletter to the Spam folder for some of our Gmail users. We know people get a lot of great advice and help from these newsletters, so we want to make sure everyone who wants the newsletter is getting it.
Which is where you come in!
If you have a gmail account, could you follow this simple 30 second process to help tell Google that these are not spam messages?
After that, the email will probably end up in your "promotions" tab. Then, simple head to your promotions tab and "Drag" the BiggerPockets email to "Primary Inbox" (see photo below:
Finally, Gmail will ask you to confirm that you want all future BP emails to go to your primary inbox. Just click "yes."
Thanks guys! We really appreciate it! Hopefully if enough folks let Google know that this is not spam they'll change where the emails are filed!
Specialist · Pelham, NH · Member since 2013 · 544 posts · 269 votes
12y
@Joshua D. - Don't take it personal. It's either that Google's mail server has filtered it due to your mail server being "flagged" as a spam host, (The company you use to send your mail also has other clients that do send spam, so everything coming from that ip is filtered) or enough people that have signed up here at BP have failed at REI and got tired of the reminder. Instead of clicking the "unsubscribe" link, they mark it as spam and forget about it, which in turn made Google's mail server believe they are spam.
BiggerPockets Founder · HI · Member since 2008 · 16k+ posts · 5k+ votes
12y
No offense taken, @Derreck Wells . That said, we have analytics on the number of people who unsubscribe, who mark it spam, and so on, and that is not the issue, unless that threshold is a tiny fraction of a percent. We do use one of the major mailing companies that has a very tight threshold for spam and have done so for years without problems. This issue is solely limited to gmail and we have a very good record with email and are on no RBLs. Hopefully the issue is to be resolved soon.
Cincinnati, OH · Member since 2013 · 292 posts · 81 votes
12y
I disabled tabs the same day gmail implemented 'em, so I haven't had the problem of the mystery of the disappearing newsletter...plus the program seems to have learned not to send it to spam, given that it gets read on a regular basis!
REALTOR® · Altamonte Springs, FL · Member since 2013 · 71 posts · 32 votes
12y
@Brandon - I don't think my emails ever went to the spam folder, and after the initial one I set up a filter to place all incoming from BP into it's own folder.
Orland Park, IL · Member since 2013 · 33 posts · 3 votes
12y
@Brandon Turner . People who use Comcast may also want to check their spam folders. Just this week, BP started being directed to my spam folder. I corrected the error.