BiggerPockets' Editorial Team regularly reviews products and services that directly affect you, the investor. These are objective reviews from us - they are not paid for or sponsored by the company.
BUT
We want to make sure we're sharing what YOU want to know! So please tell us WHAT you want to know and WHO you want reviewed.
Feel free to comment here or send me a message on the site or via email at [email protected].
Great idea, seems very useful for initial information on a product or service. As a possible consumer, I would also like to read peer reviews and a rating system "a la" Amazon. The way is designed now a reader probably won't come back to revisit down the road. Good tool for my toolbox regardless, maybe phase 2?
I am not a fan of Amazon style reviews. Amazon reviews are highly manipulated. Most of the top reviewers get the product for free and the companies themselves use armies of fake people to boost reviews. The other issue is people coming on to leave angry reviews based on just a single experience. If they do allow member reviews, it should be limited to PRO members or people who have a certain post count.
I would like for you to put together an introduction to the review area to assist people in placing value on the reviews. Many people on this forum seem to read posts from people and go with popular or most recommended action/item/service. Other times people will ask something general like where to invest and a 'group' will reply as individuals for a location where the responding folks are the realtor, PM, and relatives of folks that invest or support investing heavily in the area. These things often persuade newbies to do things without understanding that the folks leading them are selling themselves and will benefit financially from them investing in that area. Other times is seems that someone has a financial advantage to shut down another process so they bad mouth it to push folks to the decision that they will benefit from.
So anyway, I'd like to see an introduction to reviews that helps people to analyze the review, instructs them to see if the reviewer has a benefit from the review.
It would be great if real estate law firms, high quality RE agents, private and hard money lenders, different contractors (organized by the type of work they do) could be included. The more region-specific the better.
I would echo the sentiments others have expressed regarding allowing users to contribute their own reviews if they have worked with a company and if it's a company with offices in many locations, allowing them to specify where the services were rendered. The danger clearly is people leaving low-value reviews and fake reviews driven by bad motives. You might be able to make reviews more valuable by providing a specific format (e.g. questions with responses on a likert scale - strongly disagree to strongly agree) with only a small number of characters permitted for free text responses.
I second @Bob Floss II's comment that it may be useful to require that reviews come only from members with a certain amount of BP credibility (posts, votes etc). Maybe even limiting reviews to Pro members.
Maybe an IDX type of listings. Where someone can post deals and not have to be a premium member. Like a pay to post type arrangement. Might encourage more to post deals even if they are not premium. I get deals to post but not a premium member because I have so many subscriptions that the cost keeps adding up. So probably alot of semi frequent users that are not premium
How about listing, reviews and find contractors that isnt backed by home advisor! Make it easier to find contractors that are active and acutal members of this site.