screening possible tenants

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  • Technology · Vancouver, BC · Member since 2026 · 84 posts · 12 votes
    4d

    Great question @Marcie Nowacki

    First-time renters are tricky because the usual check, a past landlord reference, just isn't there.

    For the report itself, most landlords I know use one of the standard screening services like TransUnion SmartMove or the one built into tools like TurboTenant or Avail. The applicant pays, and you get credit, eviction and background in one go.

    With no rental history, the rest carries more weight:

    Income. Pay stubs, an offer letter or bank statements. Many landlords look for around 3x the rent.

    Employment. A quick call to the employer goes a long way.

    A co-signer or guarantor if income or credit is thin. Very common with first-time renters.

    One more tip: write your criteria down and use the same ones for every applicant. It keeps things fair and protects you too.

    Is this for your first rental, or are you adding to a few you already have?

    • Member since 2026 · 6 posts · 1 vote
      4d

      first property…, just trying to think of all the possibilities

      thanks!

  • James JonesPro Member
    Investor · Collierville, TN 38017 · Member since 2017 · 968 posts · 655 votes
    4d

    At 236 properties, screening is a system, not a gut call. Lee's list is right — I would add two things from the operator side. First, screen to protect the rent math. My houses rent at numbers that have to clear the 1% rule all-in, and one bad placement costs more than a vacant month ever will, so the criteria get written down and applied the same way to every applicant, first-time renter or not. Second, do not sleep on Section 8 for a first-timer with thin history. Here in Memphis the voucher pays $1,395 to $1,950 on a 3BR+, and the housing authority's portion of that rent shows up every month. Thin rental history matters a lot less when most of the rent is guaranteed.

  • Member since 2026 · 254 posts · 36 votes
    4d

    Marcie, congrats on the first property, that's exciting. With first time renters I like to just talk to them on the phone for a few minutes before anything else, because how someone explains their situation tells you things a report can't. And whatever you decide to look for, write it down and treat everybody the same.

    Randy, Bunklow

  • Member since 2026 · 6 posts · 1 vote
    4d

    thanks!

  • Drew SygitBusiness Member
    Property Manager · Royal Oak, MI · Member since 2012 · 13k+ posts · 9k+ votes
    4d

    Try TurboTenant

  • Pittsburgh, Allegheny County · Member since 2026 · 60 posts · 20 votes
    3d

    Marcie, Lee covered the report side well. For first-time renters I'd add a written screening criteria sheet that you give every applicant (income multiple, credit floor, no prior evictions and so on) and apply the same way to everyone, which keeps you consistent and on the right side of fair housing rules. Verify income yourself, for example by calling the employer at a number you look up rather than the one on the application. If someone is borderline, a qualified co-signer or a larger deposit within your state's limit is a reasonable middle ground.

  • Matthew MorrowBusiness Member
    Investor · PA - NY - NJ · Member since 2019 · 924 posts · 331 votes
    3d

    @Marcie Nowacki first-time renters are tough because there's no rental history to lean on. What's worked for me is writing my criteria down ahead of time, income, credit, references, whatever you settle on, and applying it the same way to every applicant. That keeps it fair and keeps you on the right side of fair housing rules. For someone without history, employment verification and a reference from a boss or someone who's known them a while can tell you a lot. Most online screening services cover credit, background, and eviction checks, so pick one that's allowed in your state and stick with it. Good luck with the first one.

    CORE Team | Realty ONE Group Supreme548 Reviews
  • Technology · Vancouver, BC · Member since 2026 · 84 posts · 12 votes
    1d

    Hi Marcie,

    Congratulations on your first property! That's a big moment, and you're doing it the right way by thinking it all through before anyone moves in.

    Since it's your first, the one thing I'd add is to write your process down while it's fresh: your criteria, the questions you ask on the first call, what you check and in what order. It feels like overkill with one property, but it keeps you consistent, and the day you buy the second one you won't be starting from scratch.

    Randy's tip about a short phone call first is a great one too. You learn a lot from how someone tells you their story.

    Wishing you a great first tenant. Where's the property?

    Cheers,
    Lee

  • Leo SteinBusiness Member
    Property Manager · Orange County, CA · Member since 2025 · 249 posts · 51 votes
    1d

    Marcie, since it's your first property, the best protection is deciding your standards before the first application comes in. Put them in a one-page sheet: minimum verified income, what you'll accept for credit and eviction history, and which items are automatic declines. Then apply it the same way to every adult applicant.

    For first-time renters with no landlord history, verify what you can actually verify. Ask for the last two pay stubs or an offer letter and confirm the employer yourself, using a number you looked up rather than the one on the application. Look at bank statements for a pattern of steady deposits. A solid income with thin credit is often a better bet than a decent score with unstable income.

    Use a paid screening report that includes credit, eviction and criminal records, and have the applicant pay the fee. If the numbers are close, a qualified co-signer is a common fix, but screen the co-signer to the same standard.

    One more habit: record the date and reason for every approval or denial in writing. Screening rules are regulated, so check your state's requirements. Not legal advice.

    Happy to compare notes by message.

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