Landlords, do you REALLY get "calls about clogged toilets at 3AM"

[Account Closed]

I know probably some of you actually have. What's a typical year like in the landlord-tenant relationship, though? Do you expect two or three issues per tenant a year or two or three a month? A week?

Thanks for any replies to my first post on BiggerPockets.

[Nada Mohamed]

I have a protective clause in my lease that makes clogged toilets the tenant's issue, not mine, unless it is an issue with the pipes in the home (which is very rare). The exact wording of the clause is "Landlord shall keep the plumbing in working condition, however, Landlord is not responsible for sinks, bathtubs, water basins, or toilets that have been clogged by Tenant’s or Tenant’s guests use. Tenant shall immediately repair any clogged sinks, baths, or toilets and notify Landlord of such clogging and repair. 

I have my phone on automatic "do not disturb" between the hours on 10:00 p.m. and 7:00 a.m. in general so I will not hear any communication between those hours. If there is an emergency, that is what "911" is for, otherwise, it can wait until normal hours. I am very good about communicating with them though during normal hours (which to me is between 7:00 a.m. and 10:00 p.m.). I will answer and text promptly to make sure they know their concerns are addressed.