If OpenDoor goes big time, will it wipe out the little guy?

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Contractor · Fort Worth, TX · Member since 2015 · 379 posts · 740 votes
10y

First, if you're not a WSJ subscriber, you can google some words in the intro,  such as

"When Luke Dalien and his family needed to quickly sell their Phoenix-area house, they didn’t turn to a real-estate broker."

When you click on an article in a Google search, you'll get the whole thing.

As to OpenDoor itself....it's an obvious next step. The way of the world is consolidation and globalization. But I'm not too concerned yet, because they have a lot of challenges to overcome:

1. Competition. There is significant competition for houses in good markets. So most people will end up getting bids from more than one "We Buy Houses" company. Either they end up overpaying, or they get to buy a limited selection. It's convenient to be able to get a bid for your car at CarMax, but most people  use that as a floor to negotiate with others.

2. Construction crews and quality control. We have a tremendous shortage of skilled construction workers in the U.S. Largely, that's because we tell anyone with a brain they need to go to college - even if they end up $100K in debt for a liberal arts degree (philosophy/polisci for me....employers were beating down my door, man!) and working at Starbucks. The building trades gets the American kids who were considered too dumb to go to college, or Mexicans - and Trump wants to deport most of them. There just aren't enough good people to go around. And all the good renovation crews have plenty of work. So OpenDoor will eventually struggle to hire. Either they pay more than they'd like to get a good GC like my company, or they take whoever will work for the rates they pay, like Five Brothers did in the PPC field. If they pay more, margins suffer. If they hire cheap crews, quality suffers and OpenDoor houses get a bad reputation.

3. Permits. Let's be honest...in most of the country, investors don't pull permits for most of the work they do. But cities want their revenue. I had an inspector pull up on a jobsite last week and require me to pull a permit for replacing one sheet of drywall. Gotta pay the man. But that adds costs and extends timelines. it means every time you raise one of those 5'5" high showerheads or move an electrical outlet, you gotta use a licensed trade instead of having a capable handyman do it. THAT really increases costs. OpenDoor is gonna be a big, juicy target. They'll have to pull permits on everything in most jurisdictions. There again, more costs.

Overall, I think they can succeed, but it's not nearly as much of a slam dunk as they probably told the VCs.

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  • Real Estate Agent · Las Vegas, NV · Member since 2015 · 2k+ posts · 1k+ votes
    10y

    looks like they are only in Dallas and Phoenix area Did you try pricing a home?

  • Contractor · Fort Worth, TX · Member since 2015 · 379 posts · 740 votes
    10y

    First, if you're not a WSJ subscriber, you can google some words in the intro,  such as

    "When Luke Dalien and his family needed to quickly sell their Phoenix-area house, they didn’t turn to a real-estate broker."

    When you click on an article in a Google search, you'll get the whole thing.

    As to OpenDoor itself....it's an obvious next step. The way of the world is consolidation and globalization. But I'm not too concerned yet, because they have a lot of challenges to overcome:

    1. Competition. There is significant competition for houses in good markets. So most people will end up getting bids from more than one "We Buy Houses" company. Either they end up overpaying, or they get to buy a limited selection. It's convenient to be able to get a bid for your car at CarMax, but most people  use that as a floor to negotiate with others.

    2. Construction crews and quality control. We have a tremendous shortage of skilled construction workers in the U.S. Largely, that's because we tell anyone with a brain they need to go to college - even if they end up $100K in debt for a liberal arts degree (philosophy/polisci for me....employers were beating down my door, man!) and working at Starbucks. The building trades gets the American kids who were considered too dumb to go to college, or Mexicans - and Trump wants to deport most of them. There just aren't enough good people to go around. And all the good renovation crews have plenty of work. So OpenDoor will eventually struggle to hire. Either they pay more than they'd like to get a good GC like my company, or they take whoever will work for the rates they pay, like Five Brothers did in the PPC field. If they pay more, margins suffer. If they hire cheap crews, quality suffers and OpenDoor houses get a bad reputation.

    3. Permits. Let's be honest...in most of the country, investors don't pull permits for most of the work they do. But cities want their revenue. I had an inspector pull up on a jobsite last week and require me to pull a permit for replacing one sheet of drywall. Gotta pay the man. But that adds costs and extends timelines. it means every time you raise one of those 5'5" high showerheads or move an electrical outlet, you gotta use a licensed trade instead of having a capable handyman do it. THAT really increases costs. OpenDoor is gonna be a big, juicy target. They'll have to pull permits on everything in most jurisdictions. There again, more costs.

    Overall, I think they can succeed, but it's not nearly as much of a slam dunk as they probably told the VCs.

  • Investor · Flower Mound, TX · Member since 2015 · 179 posts · 48 votes
    10y

    They are not the first to enter the DFW market. I'm sure they wont be the last. Wipe out the little guy? not likely. 

  • Jay HinrichsBusiness Member
    Real Estate Consultant · Summerlin, NV · Member since 2014 · 45k+ posts · 66k+ votes
    10y

    @Logan Allec  I don't see it razor thin margins.. and in texas tax's will eat your lunch if you have to hold for any period of time.  Not to mention foundation issues etc in that market.

    I can see them taking on a city like Memphis though.. 80 million could probably control much of the turn key stock and give that type of market a run for the money...

    200 homes in 2 years frankly is not very much.. I do that am I one little guy in Orygun and my ROI is better.. so not sure how they can fund a big machine and make a profit.

  • Real Estate Lender and Broker · Dallas, TX · Member since 2013 · 966 posts · 500 votes
    10y
    Originally posted by @Jay Hinrichs:

    @Logan Allec  I don't see it razor thin margins.. and in texas tax's will eat your lunch if you have to hold for any period of time.  Not to mention foundation issues etc in that market.

    I can see them taking on a city like Memphis though.. 80 million could probably control much of the turn key stock and give that type of market a run for the money...

    200 homes in 2 years frankly is not very much.. I do that am I one little guy in Orygun and my ROI is better.. so not sure how they can fund a big machine and make a profit.

    When I was buying repairing and flipping homes in the 90s, we did 150 one year.  I was working 80 hours a week.  Fortunately, I was single at the time and did not have a wife to say, be home.  I think these larger players will have a harder time as they will have employees in markets that do not care.  They will eat up a lot of resources.

    Mark

  • Rod HanksBusiness Member
    Insurance Agent · Dallas, TX · Member since 2013 · 743 posts · 462 votes
    10y

    Wipe out the little guy? Not likely...wipe out the guy who reads a news article on a new competitor and calls it quits? Very likely. Competition is good news in my market...it just means there will be more deals to buy when they fail. The hedge funds are so eager to buy when they enter a market, they overpay. Then its just a matter of time before the fire sale starts.

    Rod Hanks Insurance4.9156 Reviews
  • Alex CraigBusiness Member
    Real Estate Professional · Memphis, TN · Member since 2009 · 1k+ posts · 1k+ votes
    10y

    I don't see how this model works.  If I understand correctly, you have a very motivated homeowner who is willing to take a quick offer which is obviously a low ball offer.  Then Open Door goes into the home, fixes it up and puts it back on the market.  Basically the have to get a huge discount, right?  How is Open Door any different then a wholesaler with "We Buy Houses" sign?  Then when Open Door acquires these homes, they are responsible for getting the home fixed up within a certain price point, which means they will be working with contractors who work on lower margins, but typically are the ones that can manage their budgets or time.  I assume Open Door will leverage more business into better pricing, but the contractors will certainly pull off a Open Door job to work other jobs that are more profitable.  From reading about Open Door, it seems like they think the rehab process can be carved out easily into a process that is easy to manage.  Good luck, I know people in the market who have been doing this for years that still struggle with the rehab portion of their business.

  • Alex CraigBusiness Member
    Real Estate Professional · Memphis, TN · Member since 2009 · 1k+ posts · 1k+ votes
    10y

    @Jay Hinrichs I think Memphis is way to complicated for this model.  While some really smart guy created a program to evaluate these homes, most sites like Zillow dramatically miss on values, neighborhood evaluation and schools.

    I agree with @Michael Hayworth in that home owners will see what Open Door will pay and then will shop what others will pay.  "We Buy Houses" signs are everywhere and there are a lot of hungry wholesalers who do mass mailings and also have their signs on every corner in areas that are most likely to buy into this model.  I see Open Door as a very sophisticated wholesaler.  I also seem them acquiring homes that contractors will fix up, but they will lack the basic market knowledge of areas and their homes will sit for a while and certainly buy in the wrong areas where these homes will get vandalized.  There are a lot of smart people who go into developing these sites and programs, but these same smart people are not smarter then the most basic Real Estate manager or Property Manager who live and operate in the market.  Several hedge funds bought and then sold quickly after they bought these large portfolio's of homes.  Smart people work there, but not smart enough to know they can't put together a cookie cutter model across the board for every market and expect to succeed or think the people they have hired within the market have any other interest but their own.

  • Cedar Park, TX · Member since 2015 · 377 posts · 200 votes
    10y

    @Alex Craig

    I have never heard of a general contractor franchise.  I think that speaks to your comment about an easy rehab process.  I assume Open Door may be trying to set up a franchise business.

    Yes, you can find paint, blinds, and flooring franchises.  But there are too many variables in general contracting.

  • Douglas SkipworthBusiness Member
    Rental Property Investor · Memphis, TN · Member since 2014 · 1k+ posts · 1k+ votes
    10y

    At first glance, I think OpenDoor is going to be like CarMax, a niche player that fills a small void in the marketplace.

    I hope I'm not wrong!

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  • Jay HinrichsBusiness Member
    Real Estate Consultant · Summerlin, NV · Member since 2014 · 45k+ posts · 66k+ votes
    10y

    @Alex Craig  I just mentioned Memphis because I knew you smart dudes would chime in LOL.... I just don't see it at the price point in the article and the profit points.

    Its much like when I was buying foreclosure in Orygun.. we had tight margins  and you can spin a LOT of dollars to make very little money and we were doing it for ourselves not for VC guys or investors.

  • Plano, TX · Member since 2012 · 8 posts · 3 votes
    10y

    Like everyone else is saying...their business model isn't any different than any other wholesaler/rehabber out there, including the We Buy Ugly Houses franchises. How would Open Door wipe out the little guy when no one else has been able to do it with the same model? 

    And in DFW, we've already had large hedge funds make their way into the market and pay 80 cents on the dollar...little guys are still around.

    Unless you think the fact that they are a 'start up' makes them special in some way? A new angle of some kind?

  • Investor · Torrance, CA · Member since 2013 · 144 posts · 73 votes
    10y

    They're operating like a huge hedge fund buying at thin margins. They're also charging 8-9% in fees to the sellers. That's where they're making their money. Even if they break even on the flip, they collect $20k in fees on a $250k house.

    If you're a potential seller, what would make you chose them if you can buy from the local guy without those fees? 

  • Julie MarquezPro Member
    Investor · Skagit County, WA · Member since 2016 · 1k+ posts · 807 votes
    10y

    Who are the other big guys that compete with OpenDoor?

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