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Jaison Jacob
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What has a double booking actually cost you?

Jaison Jacob
Posted

Trying to put a real number on something. When a cross-platform double booking happens, the cancellation fee is only part of it. Airbnb also blocks those dates so you can't rebook them, and there's the Superhost exposure on top.
For anyone who's been through one: what did it end up costing you all in, and what did you change afterwards? Did you move to a paid channel manager, or just tighten up how often you check?

I'm building a small monitoring tool in this space and I'd rather size the problem from people who've lived it than from my own assumptions. Not selling anything here.

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Collin Hays
#1 Short-Term & Vacation Rental Discussions Contributor
  • Property Manager
  • Gatlinburg, TN
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Collin Hays
#1 Short-Term & Vacation Rental Discussions Contributor
  • Property Manager
  • Gatlinburg, TN
Replied

Haven't had one in several years, managing a number of properties.

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SMOKY MOUNTAIN FALLS INC.
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