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Updated over 8 years ago on . Most recent reply

Negotiating
Most Popular Reply

One of the first rules of negotiation is finding out "why" i.e. why they are selling/buying, why they should do business with you, why they are motivated, why they reached out to you (or still on the phone with you), why, why, why.
Here are some great questions to ask to help uncover their why, motivation, and your negotiation leverage.
Why did you reach out?
What are you trying to solve?
How do you see us helping\assisting you?
Do you have any concerns about doing this?
Would there be any reason you would change your mind?
Do you have any other questions/concerns before we get started?
I agree with @Sadrud-Din Williams, you must always be honest and up front even if that means loosing a deal. You would rather loose a deal in honesty and not waste each others time than try to push it and end up loosing it anyways or worse off create a very bad relationship and reputation for yourself.
Hope this helps.
Cheers!
-Steven