BP Photo Profile Upload Fail

7 Replies

I have have been working to add a photo to my profile.  I am able to upload .jpeg and set the position but it does not save to profile.  Any suggestions on how to get the picture to save to my profile.  

@Scott Ranallo  

 I believe things are working correctly now.  Let us know if you have issues again.

Rob

Thanks.  I appreciate your help and the extremely quick reply.  

@Emily Register

Please try these steps:

1. Clear the cache, cookies and history in your browser. Usually this fixes most browsing problems. Then try to upload your photo again.

2. Try other browsers like Chrome, Firefox, Safari, etc. to access Biggerpockets.com

3. Download our mobile app for iOS/Android. Login in the app and go to profile to update your photo.

4. If it still doesn't work, you can send us your photo ( [email protected] ) and we'll try to upload it on our end.

I'm having the same issue, I can't  seem to upload my photo. I'v tried all the steps as well as using the app and it still giving me problems.

I am having the same problem.  Tried the app but it won't let me add a photo there either.  Should I still email a photo?

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