Key Word Alerts Problems

[Aaron Millis]

As far as I can tell I have definitely set up my key word alerts on here but never receive an email or anything when people use the words? Help would be appreciated. Thanks

[Robin Wilk]

Check your spam folder and double check that keyword alerts are set to email at whatever duration you set them at, also if you've received too many alerts and haven't clicked on the links in the email the keyword alerts may stop for that keyword, just an FYI.