Updated over 3 years ago on . Most recent reply
No customer support
Got pro account from BP didn’t receive any service contact BP customer support no answer very disappointed I am so tied of it just want my money back.....I now thinking its another scam I will contact BBB!!!
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Mindy Jensen
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Mindy Jensen
#1 Questions About BiggerPockets & Official Site Announcements Contributor
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Hi @Chris Khan. Our support team is usually quite responsive - we typically have a sub-15 minute resolution timeframe with a 98%+ rating, so I'm deeply concerned when you say you did not hear back.
Please email me at [email protected] and we can chat privately about the email address you used so I can investigate this further.
We take our customer service very seriously, and this type of no-response is unacceptable.
