Self Storage texting customers for payment

2 Replies

What are people using to allow you to text customers who are behind and have a link in the text where they can make a payment?  I am currently using webselfstorage but will be making the switch to Storedge before long.  Thanks.

Can I ask what prompted your switch to StorEdge...I've been pleased with WebselfStorage but don't actually utilize the two way text functionality that they have. We do text customers reminder notices using the automated system but I don't see a need for them to reply to me:)

I use Easy Storage Solutions and their site has the ability to customize the text/email that goes out when a tenant is late.  With that you could put a link to the site where they could login to pay.