broken appliance

[Account Closed]

I put a new refrigerator from Lowes in my house to sell.  During negotiations, the buyer said he worked at an appliance store and preferred a lower price and no refrigerator.  So, I saved it back for my next project.  

I put in in my house that just closed, and the buyer sent me a text saying the refrigerator is not cooling down.  I went over there, and sure enough, it's defective.  The problem I have is that they put a 12 month warranty on it, and I've had it about 18 months.  It has never been used.  I guess legally, I am not obligated to do anything since I did not know it was defective and we already closed.  But since I said the house had brand new appliances, this thing should be working.   I went to Lowes today and the guy said I would have to pay for a service call plus parts.  I  am tempted to take a suitcase full of Lowes receipts down to the store manager and say I spend tens of thousands here and if you want to keep my business, you will take care of this.  Thoughts?  

[Randy E.]

Sometimes, if a refrigerator is placed on its sides (or, GASP, upside down) something bad will happen.  That happened to my family when we moved one time and friends placed the fridge on its side in the front yard after taking it out of the truck.  A couple of weeks later, it stopped cooling.  I bought a new one.  Since then, I always keep refrigerators in an upright position.

I am not an appliance expert.  Everything I know about this subject is anecdotal evidence.  Someone else is probably a better reference for the subject.