TurnKey-Reviews.com: AstroTurfed reviews?

[Petra M.]

Browsed the turnkey-reviews.com website and it's pretty much all five star reviews.

Of 110 reviews, there is only 1 one star review and 5 four star reviews.  How much astroturfing is going on?  Is there any way to tie user reviews to their biggerpockets account?  Or create a TK review forum on Bigger Pockets?

Without a way to verify the veracity of these reviews, I'd caution everyone to take these reviews with a grain (or bucket) of salt...

[Brie Schmidt]

Originally posted by @Petra M.:

Please don't get me wrong.  I think a TK review site is definitely needed in this industry.  I just want the data to be as accurate as possible so the legitimate companies thrive and the predatory companies die.

For instance, here's an anonymized review snippit.  Who uses hypertext links in their reviews (turnkey rental property) that links back to the company?  That to me is suspicious for someone astroturfing their own company.

 Unfortunately we can't control who writes reviews on the site.

For me personally, if I am going to spend tens if not hundreds of thousands of dollars with someone it is not going to be based off of a two line review. I like to read the reviews that are a couple paragraphs where the person goes more in depth about their experience with the TK provider.  Then the real experience comes out.

The site is by no means the "end all be all" of due diligence on turnkey providers.  I couldn't imagine not flying out to these markets and meetings these people in person.  The site was designed to be a starting point for a lot of people to get to know the markets, the properties available, the returns to expect, and the players in those markets and then go meet and talk with them and continue the due diligence process.  

I would love more bad reviews on the site, but for some reason they don't post it publically (just talk about it in the podcast) and I am always willing to interview the people with the bad experiences (anonymously if they want) because it helps others learn.