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Updated over 7 years ago on . Most recent reply
New roof but still leaks
I had a brand new rubber roof put on a building I have, in September of 2017. The roof leaked the 1st time there was rain. The roofing company came out at least 3 times (about every month) to do repairs and leak never stopped.
This year they became unresponsive and I finally reached out to their insurance on the COI. The roofing company ended up calling me and asking if I can meet and walk the roof with them. Later this day their insurance messaged me, almost immediately in defense of roofing company. I got the vibe that they aren't trying to help but find a reason to not be liable.
My biggest concerns are
1. I have interior damage from water getting in.
2. Even if they fixed it now, I believe the repairs will compromise the life of the rubber roof and I'm no longer getting what I paid for.
What are my options for a good outcome with this? I would love to hear any thoughts.
Thank you,
Greg