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Updated over 7 years ago on . Most recent reply

User Stats

71
Posts
7
Votes
Greg W.
  • Chicago, IL
7
Votes |
71
Posts

New roof but still leaks

Greg W.
  • Chicago, IL
Posted

I had a brand new rubber roof put on a building I have, in September of 2017. The roof leaked the 1st time there was rain.  The roofing company came out at least 3 times (about every month) to do repairs and leak never stopped. 

This year they became unresponsive and I finally reached out to their insurance on the COI. The roofing company ended up calling me and asking if I can meet and walk the roof with them. Later this day their insurance messaged me,  almost immediately in defense of roofing company. I got the vibe that they aren't trying to help but find a reason to not be liable. 

My biggest concerns are 

1. I have interior damage from water getting in. 

2. Even if they fixed it now,  I believe the repairs will compromise the life of the rubber roof and I'm no longer getting what I paid for. 

What are my options for a good outcome with this?  I would love to hear any thoughts. 

Thank you, 

Greg

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