Marketing Campaign Leads At Fingertips

[Ashley Carr-Lewis]

As I'm completing marketing campaigns, receiving phone calls and/or text messages I'm getting phone calls in which it's expected that I know who they are based on their name or their address. Unfortunately, I'm not that good. Any platforms that allows to keep track to have this at my fingertips in an app that isn't an Excel spreadsheet? That perhaps connects to a CRM. 

Thanks in advance to any pointers!