Portfolio Manager keeps asking for annual financial statement

[Remo F.]

I have a Commerical loan which was taken out to purchase a mixed use property. I've had it for 1 year. A portfolio manager from the lender reached out asking me to provide a financial statement for the previous year. Is this normal, has anyone experienced this before? My mortgage is paid every month without fail. Just curious as I was under the impression details such as financial statement is required only if I was to apply for another mortgage or to refinance.