B of A refusing me information!

[Matt Stefanik]

Just spoke with Bank of America regarding a short sale and I'm now being told that they cannot give me any information regarding the file because it is a "conflict of interest."

I, of course, argued until I was blue in the face and continued to ask to speak to the rep's supervisor until I couldn't get any further, but to no avail.

I told them they were imposing a company rule that was a violation of my legal rights and they do not have the legal right to withhold information from me when I in fact have a written legal document signed by the homeowner expressly authorizing me to receive any and all information on the account.

B of A informed me that they are "not allowed" to give any information from now on to any other third party unless it is to the realtor.

So, if you do choose to deal with Bank of Evil (not me, they're out), the only way you may be able to get any progress is to pose as the realtor. Good luck.

"Bank of America, your trusted industry leader in loss mitigation convolution."