Quick Question for Active Investors: Your Experience With VAs/Support Teams?

Question

I’ve been working behind the scenes in real estate operations for a while now — mainly dealing with acquisitions workflows, lead management, seller conversations, and the day-to-day parts that many investors outsource to virtual teams or agencies.

One thing I’m really curious about (and want to get better insight into) is this:

👉 For those of you who’ve worked with VAs, cold callers, lead managers, or external agencies…

What has been your BEST experience?

And what has been your WORST experience?

I’m especially interested in hearing:

• What made a support team truly valuable to your business

• The things that frustrated you or slowed you down

• What you wish agencies or VAs understood better about investors

• Any features, reporting, systems, or communication styles that would make the experience 10x better

• What’s missing in the market right now

I talk to a lot of investors, and everyone seems to have a different experience — some great, some not so great — so I’d love to hear directly from the community here.

No selling here, just trying to learn from people actually doing deals and understand what matters most to you when it comes to operational support.

Looking forward to hearing your insights!

Luka Milicevic · Answer

Haven't had all that much luck. I've used them specifically for drawing up site plans to show layouts on new construction properties. They have needed a lot of guidance and seems they are not able to do much independently without exact guidance.

I've used several and have come up with the same results. I scrapped the idea and switched to all local people for about 10x the cost, but in the long run it saves me time and probably money with not having to do everything over several times.

I'm speaking from a developer perspective here in new construction projects.