Process for a pre approval mortgage amount

[Jason Walker]

Hello,

I am new to the mortgage process and I wanted to get an idea of how much I might qualify for if any but I’m finding the process rather difficult. I called lending tree and they put me in touch with quicken loans. I explained I only wanted to see what I might be approved for and nothing else. They ran my credit, sent me text messages, emails and asked a lot of questions but still will not tell me the results. Does this sound like the normal process?

Thanks,

Jay