I think you are probably in for an unpleasant experience!
I'm a loan officer for a large bank and at least 1 to 2 times per week I get a call from somebody who has a loan serviced by Ocwen. In most cases they are literally begging me to do an application, they don't care what the rate or cost is, even if it's higher than their current rate, they just want to get away from the company.
A family member of mine has a heloc serviced by them. For 2012, out of 12 months they received only 3 statements. A couple months they didn't remember to pay it because they didn't get a statement, Ocwen charged a late fee as well as a fee to take the payment by phone. This is not a case of an irresponsible customer, this family member is a millionaire with 800+ credit. They complained to Ocwen every month, finally in November they filed an online complaint and apparently that got read. Ocwen sent 8 statements for the month of December! The worst part was, EVERY one of the 8 statements, showed a different balance and different min payment due!