Cash out refinance with no settlement statement

[Philip L.]

Last Friday afternoon I was due to close on a cash out refinance, I spoke with the title company first thing and they told me they have all the documents apart from the settlement statement.

The title company tried to make contact with the person who sent the files but they were unable to make contact. I rearranged the closing for this Friday

This week the broker is saying the settlement statement will be sent to the title company by Friday, I'm not so confident it's already Wednesday and still not settlement statement.

I've closed on four other cash out refinances with out any issue, what I am not understanding and why is this statement missing?