Property Managment landlord reference.

[Nadir M.]

I had an applicant that I was interested in and wanted to contact their previous landlord to ask about their rental history. The  previous landlord was managing an apartment complex of over a thousand units. When I sent them my landlord reference form to complete for this existing applicant, The answered “unable to answer, it’s company policy”. So as you can see this was of no help to me at all. Tenant has no previous landlord history.  what do you guys recommend or how do I move forward? First time form didn’t help me out