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Rachel Orvis
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Informing tenants of new ownership

Rachel Orvis
Posted
What are some ways you all inform tenants (probably considered class C rental) of new ownership? We just got our very first apartment complex and all units are currently rented.

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Ben Scott
  • Property Manager
  • Oklahoma City, OK
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574
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Ben Scott
  • Property Manager
  • Oklahoma City, OK
Replied

We just confronted this issue taking on 23 doors. We started with a letter to each tenant, letting them know a new company would be managing their home. Then we reached out to each tenant individually after the letters hit. This way, the tenants weren't broadsided with a phone call. 

We also set a definitive date as to when the new property management company would take over. 

Congrats on the apartment complex!

  • Ben Scott
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