Informing tenants of new ownership

[Rachel Orvis]

What are some ways you all inform tenants (probably considered class C rental) of new ownership? We just got our very first apartment complex and all units are currently rented.

[Ben Scott]

We just confronted this issue taking on 23 doors. We started with a letter to each tenant, letting them know a new company would be managing their home. Then we reached out to each tenant individually after the letters hit. This way, the tenants weren't broadsided with a phone call. 

We also set a definitive date as to when the new property management company would take over. 

Congrats on the apartment complex!