Updated almost 3 years ago on . Most recent reply
Informing tenants of new ownership
What are some ways you all inform tenants (probably considered class C rental) of new ownership? We just got our very first apartment complex and all units are currently rented.
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We just confronted this issue taking on 23 doors. We started with a letter to each tenant, letting them know a new company would be managing their home. Then we reached out to each tenant individually after the letters hit. This way, the tenants weren't broadsided with a phone call.
We also set a definitive date as to when the new property management company would take over.
Congrats on the apartment complex!