Does anyone use a Virtual Assistant for underwriting

Question

I am wondering if anyone uses a Virtual Assistant or something similar from abroad to help underwrite deals. I understand this is more of a specialty task to delegate. Would love to know where you are finding an individual to help with this.

That duty of course would be on top of the typical tasks of helping make calls and fill the pipeline, and organize/set meetings etc.

For the last 6 months I have been running my own deals to ground and have come close on a few larger multifamily deals (killed by the rate environment). But my issue is that the pipeline either runs dry on the top funnel or I cant get bids out fast enough. I work in real estate lending full time (agency, capital markets, etc.) and honestly need help moving deals through the funnel and someone that is either experienced or coachable would be great.

Joel Bongco · Answer

Aloha @Jay Patel,  VA's are awesome if you properly train them.  They are not plug and play if you want them hyper focused on your assigned tasks and done to your requirements.  It requires the right person and some good mentoring, training and oversight.   We classify our VA tasks in Tiers.

Tier 1 - Simple Admin Tasks and Intake

Tier 2 - Triage

Tier 3 -  Front Office (Calls, Setting, Appointments, Follow-up, Lead Gen, etc.)

Tier 4 - Back Office (Systems, CRM,  Billing, etc.)

Tier 5 -  Subject Matter Expert Tasks (high stakes work)

Most of our VA's do Tier 1 - 3.  We have a few specialized VA's that do Tier 4 and 5.   Please let me know if you want to chat, I would be glad to help!

Mahalo!

Gustavo Munoz Castro · Answer

My entire team is Virtual Assistants. It's going to be hard to find someone experienced, but finding a hungry/smart person willing to learn and is coachable is not that hard for $6-$8 dollars/hour. They key differentiator here is their English skills since you also want them to make calls, that's the first thing you need to focus on. Let's connect and talk more, would love to help.

Thomas Shepard · Answer

Hi @Jay Patel

I’ve definitely found that having a Virtual Assistant can be a game-changer, especially for managing tasks like underwriting and organizing deals. I use a VA for cold calling and admin work, and it's made a huge difference for me.

If you’re interested, we could schedule a meeting to discuss how a VA might fit into your process and help you move deals through the pipeline more efficiently. Here's my Calendly https://calendly.com/thomas-shep/20min. Looking forward to connecting with you.

Joel Bongco · Answer

Aloha Jay!  Please DM me and we can schedule some time to chat about your requirements and see if a Tier 5 VA would be a good fit.   Mahalo!  Joel

Jay Patel · Answer

@Joel Bongco this is helpful information. Would you consider underwriting deals more of a tier 5 VA?

Would love to schedule time to chat!

We have a few hundred units in our pipeline and definitely looking to get some additional support within our structure. Would love to learn about how you are utilizing your team to get the most out of them.

Does anyone use a Virtual Assistant for underwriting

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