Maintance service providers

[Nakia Reeder]

Hi everyone,

I’m looking for recommendations on maintenance plans or services that other landlords have had success with.

I currently own three rental properties in the DFW area and one property in Charlotte, NC. My main goal is to remove myself from tenant maintenance calls and day-to-day issue resolution while still ensuring fast, reliable service for the tenants.

Ideally, I’m looking for something that offers:

• Maintenance request intake (tenant-facing)
• Vendor dispatch and coordination
• Priority or next-day service when possible
• Coverage across multiple markets or at least solid options in both Texas and North Carolina

I’m open to home warranty plans, maintenance subscription services, or third-party maintenance coordination companies, as long as they reduce owner involvement and improve response times.

If you’re using something you trust—or have tried something you’d recommend (or avoid)—I’d appreciate hearing about your experience.

Thanks in advance.

[Drew Sygit]

Quote from @Nakia Reeder:

Hi everyone,

I’m looking for recommendations on maintenance plans or services that other landlords have had success with.

I currently own three rental properties in the DFW area and one property in Charlotte, NC. My main goal is to remove myself from tenant maintenance calls and day-to-day issue resolution while still ensuring fast, reliable service for the tenants.

Ideally, I’m looking for something that offers:

• Maintenance request intake (tenant-facing)
• Vendor dispatch and coordination
• Priority or next-day service when possible
• Coverage across multiple markets or at least solid options in both Texas and North Carolina

I’m open to home warranty plans, maintenance subscription services, or third-party maintenance coordination companies, as long as they reduce owner involvement and improve response times.

If you’re using something you trust—or have tried something you’d recommend (or avoid)—I’d appreciate hearing about your experience.

Thanks in advance.

Look into Latchel or Porch.