Replace or Shampoo carpets.

6 Replies

Hi there, I am in a bit of a weird situation and I am seeking advice for moving out so I will be as concise as possible.

I recently moved to Seattle and my spouse and daughter are moving out this week to come up here but my landlord is conducting what seems to be funny business. I have two little dogs and one of them was not all that well potty trained and would pee every now and then and it would come to use using our shampooer to clean it up. So last week around Wednesday for precheck my landlord had his 'guy' (who is licensed) check the carpet and he told my wife he found three rooms were showing signs of urine. Not only did he say it could be cleaned and possibly bring the smell back, he recommended it get replaced. The funny part is, he also does the carpet replacement. He seemingly recommended himself for the job as well.

Come Friday, he stops by to measure the carpet SqFt and pulls the carpet up in the living room. My wife sent me a photo of the underside of the carpet he flipped, there wasn't many stains, you could see where it was shampooed for puppy accidents (a ring of the spot). So my wife asked him if he was going to pull up the other rooms carpets, at that point he states he didn't recall any other rooms having signs of urine. < This is where I started feeling paranoid or victimized. Why did his story change? My landlord is kind of agitated from me calling in a 3rd party to look at it before I start giving my money away.

The carpet looks new, anyone who does not have dogs will probably smell the dogs, but not urine.

The carpet looks amazing. The few areas affected are slightly darker than the natural color.

Can carpets be cleaned without reactivating urine? Never had an issue in my other 6 rentals throughout my military career.

Is my landlord's carpet 'guy' the end-all for the decision?

The contract says 7 year use/life, we are going on to year four of the carpet's use.

Am I responsible for the whole house? I think cleaning should be explored first. He immediately rushed out to buy an all new carpet for house.

Do I need to go the litigous route?

Where am I wrong if I am?

Thank you to anybody who helps. I am very concerned about a 'guy' recommending himself for contracting while working under a different scope of work. Also the change of story within 2 days. Please help.

Originally posted by @Steven Smith :

Hi there, I am in a bit of a weird situation and I am seeking advice for moving out so I will be as concise as possible.

I recently moved to Seattle and my spouse and daughter are moving out this week to come up here but my landlord is conducting what seems to be funny business. I have two little dogs and one of them was not all that well potty trained and would pee every now and then and it would come to use using our shampooer to clean it up. So last week around Wednesday for precheck my landlord had his 'guy' (who is licensed) check the carpet and he told my wife he found three rooms were showing signs of urine. Not only did he say it could be cleaned and possibly bring the smell back, he recommended it get replaced. The funny part is, he also does the carpet replacement. He seemingly recommended himself for the job as well.

Come Friday, he stops by to measure the carpet SqFt and pulls the carpet up in the living room. My wife sent me a photo of the underside of the carpet he flipped, there wasn't many stains, you could see where it was shampooed for puppy accidents (a ring of the spot). So my wife asked him if he was going to pull up the other rooms carpets, at that point he states he didn't recall any other rooms having signs of urine. < This is where I started feeling paranoid or victimized. Why did his story change? My landlord is kind of agitated from me calling in a 3rd party to look at it before I start giving my money away.

The carpet looks new, anyone who does not have dogs will probably smell the dogs, but not urine.

The carpet looks amazing. The few areas affected are slightly darker than the natural color.

Can carpets be cleaned without reactivating urine? Never had an issue in my other 6 rentals throughout my military career.

Is my landlord's carpet 'guy' the end-all for the decision?

The contract says 7 year use/life, we are going on to year four of the carpet's use.

Am I responsible for the whole house? I think cleaning should be explored first. He immediately rushed out to buy an all new carpet for house.

Do I need to go the litigous route?

Where am I wrong if I am?

Thank you to anybody who helps. I am very concerned about a 'guy' recommending himself for contracting while working under a different scope of work. Also the change of story within 2 days. Please help.

 It is really going to depend on your lease.  I allow pets in my units and any damage caused by pets is considered above and beyond normal wear and tear.  

I would agree with @Brie Schmidt .  

Also, check your lease for the responsibility in the first place.  If it is not specified in the contract, your landlord is probably going to have to eat the cost. 

If it is your responsibility, you should do your own due diligence and find someone that you choose to replace the carpeting. I would say that, in my experience, there is the probability of smells and urine stains coming back after the rug has been shampooed. If the landlord  is demanding that the rugs be replaced, you should shop around and find the person you want to replace them if you are the one responsible for paying. That is, unless the lease specifically states that a certain installer must be used.  If the lease does not specifically state the type or quality of carpet  that must be installed, go as cheaply as possible.  The landlord would probably do the same if he were paying for it.

I appreciate the feedback. I do take all responsibility and have no issues paying, I just find it concerning when someone recommends themselves for a job in a different scope of work.

My wife is meeting with the technician and the landlord now. 

I allow pets but if there were any damage to my due to urine I would charge to replace as allowed by my lease. You can't easily remove urine from carpets even if using a steam cleaner. Good luck

first,  this was not a concise post.  

second,  did u tell the landlord that your dogs are potty trained and they are the nicest dogs in the world?  cause I have never heard a dog owner tell me that his dogs are bad. 

third,  pet urine stinks and it will come back no matter what u do.  I had to paint the subfloor one time to get rid of it

4th, if you think that situation is weird,  get some quotes and give it to him

5th, seems strange that he is replacing carpet if u are not moving out.  or are u? 

Firstly, nowhere in my post did I state my dogs are perfect. Yes, one of them peed on more than one occasion during potty training. I was concise, the man doing the 'cleaning' said to replace the whole house and also changed his results from his first visit. 

It is weird, I called another expert licensed cleaner to come in and he found literally 4 spots in one room and none in the others. When someone jumps to the conclusion to just replace a whole house due to one room and not being able to find matching carpet is kind of over the top. I am moving out, after reading the contract, he can charge under certain circumstances if his home is being sold. It is being leased and after having a second opinion we have come to a much more reasonable solution. 

We will either just shampoo because the carpet is over four years old after refviewing purchase order from 2011, or we will split the room replacement half and half.

This is not a tense situation for me and my landlord, I found it sketchy that the same guy who is a licensed cleaner suggests a 'guy' to replace carpet that happens to be himself. 

Originally posted by @George P. :

first,  this was not a concise post.  

second,  did u tell the landlord that your dogs are potty trained and they are the nicest dogs in the world?  cause I have never heard a dog owner tell me that his dogs are bad. 

third,  pet urine stinks and it will come back no matter what u do.  I had to paint the subfloor one time to get rid of it

4th, if you think that situation is weird,  get some quotes and give it to him

5th, seems strange that he is replacing carpet if u are not moving out.  or are u? 

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