How to get applications back from tenants?

8 Replies

I had a showing the other day at my first rental property and i had 3 couples come by that seemed very excited about the property; they all took applications. How do i go about getting the application back from them? Do i have them fill it out at the showing (people probably dont walk around with their old landlords phone numbers and old addresses)? Or do i let them take it home and scan it back to me or meet them somewhere?

-thanks

Jeff

Jeff, 

A good idea is to include 2-3 ways for your prospective tenants to return their applications. The most convenient for everybody is to submit the scanned application through email. However, some prospects are still not comfortable with the process of scanning, saving and emailing a document. You should include an option to mail the application. If you have an office, you can allow tenants to mail the application or drop it off in person. If you do not have an office, you might consider renting a Post Office (PO) Box for your real estate correspondence. Not only can this help with the application process...but for receiving rent as well. 

An advanced strategy is to make your application process completely digital. You can use services like Podio or Survey Monkey to create an online survey. This allows you to send a link to your prospective tenants to fill the application out online. The services mentioned above are free. As you scale your business, you may use a property management software such as buildium or appfolio. These services have digital application management built in. 

Hope this helps. Let me know if you would like further detail on the digital application strategy mentioned above...it has worked wonders for simplifying our vacancy filling process. 

Originally posted by @Nick Baldo :

Jeff, 

A good idea is to include 2-3 ways for your prospective tenants to return their applications. The most convenient for everybody is to submit the scanned application through email. However, some prospects are still not comfortable with the process of scanning, saving and emailing a document. You should include an option to mail the application. If you have an office, you can allow tenants to mail the application or drop it off in person. If you do not have an office, you might consider renting a Post Office (PO) Box for your real estate correspondence. Not only can this help with the application process...but for receiving rent as well. 

An advanced strategy is to make your application process completely digital. You can use services like Podio or Survey Monkey to create an online survey. This allows you to send a link to your prospective tenants to fill the application out online. The services mentioned above are free. As you scale your business, you may use a property management software such as buildium or appfolio. These services have digital application management built in. 

Hope this helps. Let me know if you would like further detail on the digital application strategy mentioned above...it has worked wonders for simplifying our vacancy filling process. 

 I agree on offering a digital application option.  Scanning/emailing is pretty easy on your end, but may be an inconvenience to the renters.  A physical application can be accepted in a variety of ways.  You can have it mailed to you, you can pick it up from them or you can meet up with them somewhere to get the application.

Have them fill it out online; there a lot of ways to do this. Then you get an email with the summary, and can convert them easily into an active tenant in your PM application tool without having to re-key anything (are you using management software, right?).

Could someone send me a easy way to get the digital application process started? I just bought a 4 plex and want to send out the application digitally but don’t have one or a method to get it to my applicants. Thanks

I send an interested person a pdf of the application which they either email back to me before the showing or bring with them to the showing. I don’t show an apartment without an application. I don’t have time for the town busybodies, other landlords or simply curious.

Surprisingly, I have been receiving the pdf’s back via email, having been completely filled out digitally- regardless of age. 

I have found that it really weeds out the B.S. callers and when a person provides their info before hand they keep their appointments.

I do a separate digital application with Cozy when I have whittled the field and get ready for background check.