Tenant not responding

[Raul Pedrozo]

Cleveland, Ohio rental.  I have a tenant that is late on May rent, it was due on the 1st.  Since Friday the 13th I have e-mailed them each day and sent 4 or 5 texts.  When I called them this morning message said "person you are calling cannot accept calls at this time, sorry for any inconvenience".

I live an hour away from rental.  Before I head there should I try anything else?  I do have contact information for a parent, should I call them?

Until now they have been good tenants, I really, just want to talk to them to see what is going on. Should I send them a registered letter (3 day notice to pay)?

I appreciate everyone's time.

[Nicole A.]

Do not spend any more time trying to get an answer from them. Immediately do whatever the first step in the eviction process is....today! If they pay, you can always cancel the eviction process.

It isn't your job to chase down tenants for their rent payments. Get the legal process started. That is usually what will get results. Talking to them might end up in empty promises. "Please give me until Friday to pay!" Then you wait, don't file anything and when Friday comes and goes, you have no payment still. They just bought themselves more time.