Skip to content

Let's keep in touch

Subscribe to our newsletter for timely insights and actionable tips on your real estate journey.

By signing up, you indicate that you agree to the BiggerPockets Terms & Conditions
Followed Discussions Followed Categories Followed People Followed Locations
General Landlording & Rental Properties
All Forum Categories
Followed Discussions
Followed Categories
Followed People
Followed Locations
Market News & Data
General Info
Real Estate Strategies
Landlording & Rental Properties
Real Estate Professionals
Financial, Tax, & Legal
Real Estate Classifieds
Reviews & Feedback

User Stats

210
Posts
157
Votes
Mike A.
  • Port Chester, NY
157
Votes |
210
Posts

Real Estate Agent & Property Manager issues

Mike A.
  • Port Chester, NY
Posted

Hey all, I am hoping some people can assist in guiding me on how to handle a problem with my real estate agent / property manager.  Started buying up properties in Saratoga Springs NY and Albany NY.  I have about five properties right now. Since the real estate agent was good initially, I agreed to let him manage the properties.  With the tenants, he's okay, but over the last couple of months it's been hard to get in touch with him.  He doesn't respond to texts or e-mails all the time.  I called him on Monday, he said he'd call me right back, didn't hear back from him until Friday.  I texted him about the problems with getting in touch with him, and he never responded. I have to give him 30 days notice in terms of replacing him with another property manager.  However, two issues.  One, we're closing on two units in two weeks.  Do I wait until we close on these two new units?  Two, am I over reacting?  We deal with a some dept. of social service tenants, so I asked him to send me the forms so I can register to get paid.  It's been a week, still waiting for the forms.  He signed a new contract for new tenants over a month ago, I've asked like five times for a copy of the contract for my records.  I'm still waiting for this contract.  I pay him like 1200 a month (part of the rent roll), so it's pretty good money.  It drives me crazy that I am having a harder and harder time to get in touch with him.  When nothing is happening, I do not bother him, only when something has to be done with the properties.  I warned him once about this two months ago, and he apologized.  This time, zip.

Any ideas on what to do or how to handle this?

Most Popular Reply

User Stats

743
Posts
424
Votes
Brandon Battle
  • Real Estate Agent
  • Buena Park, CA
424
Votes |
743
Posts
Brandon Battle
  • Real Estate Agent
  • Buena Park, CA
Replied

Fire him,pure and simple.Any agent to busy to deal with me is too busy to be taking my money and they get canned.Too many other hungry,less busy agents who need your money desperately and will give you the attention and level of service you deserve.It's business,keep it professional.Maybe you are doing him a favor and reminding him never take a paying client for granted.

Loading replies...