We have a vacancy, an upcoming open house, and a whole bunch of dog smell. I'm looking for input on a couple fronts.
I need to start with background. We closed on this duplex a week ago. We agreed to let one tenant out of her lease early because she's way under market rent, so this gives us a chance to boost it by like $300-$400/month. This side is in good shape, so we listed it and want to do an open house on Saturday with only a few minor fixes.
On her way out, she got a $50 deal for some carpet cleaning. They did that yesterday. The carpet looked pretty good when he was done. The rest of the place was really clean (it was super clean even when we did our first walk through before making an offer), so she gave me the keys and a forwarding address and I told her, verbally, that everything looked good and I didn't see any need for deductions from her deposit.
Today, I put on my handyman pants and went by to knock out a couple of the fixes. I walked through the door and was hit by a wall of dog smell. Like, I stole the sheet off her dog bed to dress up as a ghost for halloween. It's really strange. It was far stronger than at any other visit.
So, now I have two problems:
1) Should I and can I charge her for a proper carpet cleaning to get out this smell, even though I already told her everything seemed ok?
2) How do I get this smell out TOMORROW? Is a thorough carpet cleaning my best bet? Is it possible that the cheap-o cleaning got some dormant dog smell wet and all it really needs is to finish drying out again? We have this open house Saturday. I can try to cover it up with another smell, but I don't know if that'll work, and I certainly don't want an overpowering dog smell during our open house.
my first thought would be to open up every window possible, idk if it will work but I'm pretty sure it will atlas help your situation...and google how to get smell out carpet maybe lowes or pet mart might have a special powder you could put down as well....
i hope everything works out for you
First off, congrats on the new deal!
You paid for the duplex, it's yours now! Dog smell and all! :)
You told the previous tenant that everything was good. Don't go back on your word. She did you many favors by choosing to move out, so just take her goodwill for what it's worth so far, which right now is an extra $300-400 a month. That's definitely nothing to sneeze at! (Get it? Dog allergies? Sneezing?)
The best method I know of getting bad smells out is to take some throwaway Tupperware tubs, and fill them with cat litter. Splash some bleach in the cat litter, and let it sit for a day or so. I used that to get cigarette smells out of my leather seats in my car, and it worked wonders.
Coffee grounds can also work in a similar fashion.
Also, open the windows and bring in some big box fans. Air that puppy out. (Get it? Dog smell? Puppy?)
Has the AC been off while the property has been vacant? If so, weird smells are common.
You also might want to inspect the crawl space or attic for water and mold. "Wet dog" is a smell indicating mildew. It might not hurt to do a deep dive for the source.
The only thing I know that will work (and I've seen flippers do it on houses with smoke/pet smells) is an ozone generator.
You can rent them. Just google ozone generator rental.
febreeze and damp rid may be your best friend right before showing. Definately investigate more after showing too. If you get a potential tenant who notices smell, you can reassure them you will have the carpets professionally cleaned (they don't need to know it was just cheaply done)
The bad news about dog urine/smell in carpets is that the urine travels thru thru the carpet and then into the padding and onto or into the subfloor, what ever that may be made of. Trying to cover the smell with a room aerosol will only work for a very short time and then you will have a new tenant living with a horrible smell. The cheapo carpet cleaning just wet the crystallized urine in the padding and carpet and started the smell process again. If your subfloor is made of wood or porous material you will need to attack it at that level. Generally you can never pull all the urine out of the carpet padding. Odoban is great for neutralizing the pet odor you must locate the exact source of the smells and saturate that area with the solution let it sit for a while and then extract the liquid. Depending o how badly the carpets/padding are soiled you may need to remove the carpets and padding and check the sub floor. I had one floor that was so bad the carpets and padding had to be removed then I had to seal off the subfloor/plywood with BIN Primer then lay out a thick plastic sheeting then install new padding and carpet.If you dont neutralize the source of the odor every time the carpet gets wet or damp from humidity it will smell again.
Alright, got a plan rolling, already. That was a good reminder about ozone. I ordered a mid-grade ozone generator. I've kind of wanted one for awhile anyway, so this was a good excuse, and might be one tool to help fix this.
I got in touch with the tenant and she's going to have the cleaner come back out and clean more thoroughly. I guess they called today to see how it went, so they're kind of asking for it.
Fortunately, it's not a wet dog or urine smell. It's just plain old dog. The smell you get on your hand if you pet a dog that hasn't been washed in awhile.
So, we might be ok. We'll see soon!
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