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Updated over 8 years ago on . Most recent reply

User Stats

67
Posts
24
Votes
Robert Fountain
  • Investor
  • Greencastle, PA
24
Votes |
67
Posts

Heat not working - Part will take 3 days to arrive. Advice needed

Robert Fountain
  • Investor
  • Greencastle, PA
Posted

Yesterday I received a call from my tenant saying the heat wasn't working.  I had my HVAC guy over that afternoon and he identified the problem.  There are 2 parts that need to be ordered and he informed me they will take 3 days to come in since they don't have any on hand (it's winter so they must be low on stock).

I provided the tenant with space heaters and they said they temperature was comfortable.  It's supposed to get colder this weekend and I"m hoping it gets repaired but if they parts don't come in what steps should I be taking to make sure the tenant is taken care of?

Just looking for some advice.

Thank you

Most Popular Reply

User Stats

67
Posts
24
Votes
Robert Fountain
  • Investor
  • Greencastle, PA
24
Votes |
67
Posts
Robert Fountain
  • Investor
  • Greencastle, PA
Replied

Just wanted to give everyone an update.  The parts for the furnace came in on Thursday and we got it fixed that evening right before the cold front came in.  Crisis averted :).  Thanks everyone for your advice.

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