Rently vs. Showmojo vs. Tenant Turner

General Landlording & Rental Properties
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Rently vs. Showmojo vs. Tenant Turner

Ryan Ahlgrim
Investor · Sapulpa, OK · Member since 2013 · 146 posts · 50 votes
I've been toying with the idea of automating my showings as well as allowing qualified prospects to view the property alone and at their convenience. So far I've learned of 3 services that help with both: Rently, Showmojo, and Tenant Turner. I'm curious to hear from other landlords and property managers what their experience has been using any of those.
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Brad LarsenPro Member
Property Manager · San Antonio and Austin, TX · Member since 2016 · 377 posts · 380 votes
9y

Showmojo has worked well for us.  In my test run of Tenant Turner, the salesperson quoted me the exact same capabilities, features, and cost as Showmojo.  We have been using Showmojo for over a year and a half and I have been impressed with the on-boarding service.  Example, we add a new agent and we simply connect them with a Showmojo staffer and that person gets walked thru all of the set up steps. 

We even attempted with Rently and they simply fell apart on us.  Seems like a bunch of college kids running the show in between smoking a lot of weed over there.  

Here in San Antonio we are perfecting systems for doing un-accompanied (no agent present), vacant home showings.  If you don't do this, you will fall behind the times.

Think what is AirBnB doing and VRBO.  Make it possible for people to see homes at their convenience and you will do everyone a benefit.  The remote chances of a theft are inconsequential as if someone wants in a home bad enough, they are kicking in the back door.  

Good luck in choosing the right one for your business.

Take care!

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  • Michele FischerPro Member
    Rental Property Investor · Seattle, WA · Member since 2013 · 2k+ posts · 1k+ votes
    9y

    I have not tried these, only one of our local property management companies uses this method.

    I'd be nervous about missing out on both the feedback about the unit and a chance to check out and informally interview applicants.

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  • Kim Meredith HamptonBusiness Member
    Real Estate Broker · St Petersburg · Member since 2014 · 2k+ posts · 2k+ votes
    9y

    @Ryan Ahlgrim I use Tenant Turner for over a year and am very happy. Showmojo is great too! I tried using the Rently boxes twice, just didn't seem to work in my market. All three are great services, very similar in what they do and all seem to add more services all the time. 

    I like showing my properties personally, I feel like they get rented quicker and I can answer any questions or issues immediately on the spot. Nothing like a "gut" feeling when you meet them personally! 

    It also depends on your market demographics. Are they young, old, C/D rentals. Some place I wouldn't dare live a Rently box, afraid everything would be missing in the morning. Older people sometimes don't like technology and would not bother looking anyway. 

    The one aspect, that I love because I manage so many properties across three markets, Tenant Turner takes all my rental calls, qualifies them, then they set the appt as long as they pass my questions

    Saves me tons of time and money 

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    3Reply
  • Brad LarsenPro Member
    Property Manager · San Antonio and Austin, TX · Member since 2016 · 377 posts · 380 votes
    9y

    Showmojo has worked well for us.  In my test run of Tenant Turner, the salesperson quoted me the exact same capabilities, features, and cost as Showmojo.  We have been using Showmojo for over a year and a half and I have been impressed with the on-boarding service.  Example, we add a new agent and we simply connect them with a Showmojo staffer and that person gets walked thru all of the set up steps. 

    We even attempted with Rently and they simply fell apart on us.  Seems like a bunch of college kids running the show in between smoking a lot of weed over there.  

    Here in San Antonio we are perfecting systems for doing un-accompanied (no agent present), vacant home showings.  If you don't do this, you will fall behind the times.

    Think what is AirBnB doing and VRBO.  Make it possible for people to see homes at their convenience and you will do everyone a benefit.  The remote chances of a theft are inconsequential as if someone wants in a home bad enough, they are kicking in the back door.  

    Good luck in choosing the right one for your business.

    Take care!

    8Reply
  • Edward Lawrence
    Residential Real Estate Broker · Los Angeles, CA · Member since 2017 · 31 posts · 23 votes
    9y

    I also have been looking into these companies to help automate more since I am a one man show. From what I see Rently seems the most secure due to the credit card auth. I joined as a renter to check it out it and saw a property from American homes 4 rent, it seems similar to hotels and air bnb. I figure if a company as big as american homes is using it, liability isnt an issue. Idk if the other companys do credit card. Has anyone had really positive experiences with rently? Tenant turner seems like it can get pricey with the whole 50cents per door, especially if I grow and take on more doors. Showmojo doesnt seem like they are stabilized dont see any big names using them. Rently says they are month to month do the others have contracts? Any thoughts would be appreciated 

    2Reply
  • Sara Talen
    Professional · Golden, CO · Member since 2017 · 3 posts · 1 vote
    9y

    I have too looked into the company. I have had a few people from Rently and Showmojo reach out. Finally thinking about given in to Rently. My properties are scattered and sometimes take me up to an hour to get out to. This is extremely troublesome during the hard Colorado winter weather. Let me know if you have any luck with them.

    Thanks

    1Reply
  • Edward Lawrence
    Residential Real Estate Broker · Los Angeles, CA · Member since 2017 · 31 posts · 23 votes
    9y

    I've decided to Jump in and try Rently for a month, they don't do contracts (thank God)  I paid $60 flat and with that comes two lockboxes shipped to me free and unlimited scheduling where they reply to all my emails from me and help prescreen tenants. Seems to be the best deal on the market for $60 so here's hoping. At least I can cancel if it goes bad the sales rep kept saying "its like netflix month to month" I will keep you all posted, thanks for the help! 

    3Reply
  • Kurt Z.
    Flipper · California, CA · Member since 2017 · 17 posts · 4 votes
    9y

    @Edward Lawrence how is it going with Rently?

    Is Rently designed for showings with no one there (since it comes with lock box) while ShowMojo is designed just to schedule showings?  I know ShowMojo can incorporate the use of a Lockbox but i don't know how well it is integrated. I have a demo next week. 

    1Reply
  • Aaron Cooper
    Investor · Jacksonville, FL · Member since 2015 · 76 posts · 22 votes
    9y
    i have used rently on a limited basis. i decided to let my clients opt in or out of self serve lock boxes. i just didnt want my customers thinking we were trying to slip something past them. some clients are opting out because they are just not comfortable with it. it does help speed up the renting process and the email reply system is really nice. no issues to really report, but we are still experimenting with it.
    1Reply
  • Kurt Z.
    Flipper · California, CA · Member since 2017 · 17 posts · 4 votes
    9y

    Hi all.  I did demos with Showmojo and Tenant Turner.  Overall I was more impressed with Tenant Turner's technology and their all included approach to pricing.  They do not upcharge for various add ons as much as Showmojo.  Tenant Turner's minimum account is $600/year which includes one CodeBox lockbox (no additional monthly fees).  Alternatively, you can pay $119 per unit that vacates.  ShowMojo is $500/year but they do not have phone support and they add on costs.  I will likely give Tenant Turner a try.

    0Reply
  • Edward Lawrence
    Residential Real Estate Broker · Los Angeles, CA · Member since 2017 · 31 posts · 23 votes
    9y

    @Kurt Z. I am loving Rently so far, I am paying $60 a month with 2 lockboxes, plus agent scheduling. So the way rently works is you just pay for the boxes and scheduling plus other features come included for free. So I basically use the rently scheduler for my open houses/agent showings and I use the lockboxes for my weekend showings. Rently does phone support for free but its just an automated phone line, I would recommend doing a demo with Rently and then making your decision, plus its month to month so I can cancel anytime.  

    2Reply
  • David Kerner
    Charlotte, NC · Member since 2015 · 82 posts · 24 votes
    9y

    Good reviews. Thank you

    1Reply
  • Account Closed
    Rental Property Investor · Everett, WA · Member since 2013 · 389 posts · 222 votes
    8y

    @Edward Lawrence is rently still working out for you? Have you expanded to more lockboxes or had any bad experiences? Thanks for your input thus far!!

    0Reply
  • Aaron Cooper
    Investor · Jacksonville, FL · Member since 2015 · 76 posts · 22 votes
    8y

    I have been using rently for over a year now.  Its working well for us.  I am a broker/owner of a property management company as well.  What I do is include an option for property owners to opt out of the self serve showing in their management agreement.  That way we are fully open and honest with them and if they dont feel comfortable with that they can opt out.  ....and if something did happen they are on record of agreeing to let us use that style of showing.  I have 225 doors, 1 leasing agent and 6 rently box and we could add another 25-50 doors and be just fine.  Saves a lot of money in labor and miles

    3Reply
  • Edward Lawrence
    Residential Real Estate Broker · Los Angeles, CA · Member since 2017 · 31 posts · 23 votes
    8y

    @Account Closed I am still using Rently almost a year in, I went from 2 lockboxes up to 5, I service mostly the San fernando valley but I expanded out to west covina and one property in rancho cucamonga. Rently has been working for me its pretty simple, the only Issue I had was with stupid people not following directions when putting in the code to open the lockbox, but I was able to walk them through it on the phone. I don't have a large staff its just myself, my sister and her husband, but I dont see the need to hire any leasing agents even part time. Let me know if you try it out and how it goes. 

    2Reply
  • Edward Lawrence
    Residential Real Estate Broker · Los Angeles, CA · Member since 2017 · 31 posts · 23 votes
    7y

    Hello My Property Peeps, 

    Have any of yall thought of doing smart homes? Rently just called me today to tell me they have smart home locks and the tenants can turn on the lights, a/c etc. I feel like this is where the market is going, but I am not sure if now is the time. Does anyone do any smart homes? What system did you use? 

    0Reply
  • Aaron Smith
    Investor · Washington, DC · Member since 2016 · 175 posts · 73 votes
    7y

    My brother and I self manage 12 units (I realize this is not our best use of time). Marketing for vacancies was one of the activities we both hated, so what we did was we paid one of the tenants at the property to schedule all of the showings and do all of the showings for us using tenant turner. Pretty impressed so far with Tenant Turner's functionality and features, one step closure to automating everything.

    Showmojo looked great too, although its $30 more a month, so we didn't try it.

    0Reply
  • Alex Smith
    Property Manager · Chattanooga, TN · Member since 2018 · 179 posts · 92 votes
    7y

    We've used rently for a few years. It certainly has its strengths and has saved us a ton a time, but it's not so great with agent showing houses, at least in our experience. We used Tenant Turner before that and switched because TT did not offer auto showings at the time. Not sure if they do now. 

    0Reply
  • Peter Lohmann
    Property Manager · Columbus, OH · Member since 2012 · 309 posts · 275 votes
    7y

    Rently is fine for the basics, assuming they have fixed their reliability problems. Showmojo is MUCH more customizable, to the point of being very intimidating if you aren't a professional property manager. I don't recommend it for small scale. We like it though.

    0Reply
  • Brian LeBow
    Property Manager · Arcadia, CA · Member since 2015 · 37 posts · 17 votes
    6y

    We've used Rently for two years and are very impressed with their approach, the technology and the flexibility.  We can put it on homes for self showings, when owners allow, and use it to provide a code to vendors and realtors.  It also has lots of included features, like the auto reply  email and we embed their code in our website so it's always synced up with our software/Rent Manager.  For Southern California traffic, and owners that allow us to leverage this tech - it makes alot of sense and FREEs us up to do more.  We had also looked at Showmojo, but there seems to be alot more expense with TT & ShowMojo.  

    2Reply
  • Jon Collins
    Investor · Saint Louis, MO · Member since 2015 · 108 posts · 31 votes
    5y

    @Edward Lawrence, hi I was reading your answer from a few years ago about Rently.  Just wanted to know if you are still using it?  Have you tried any of the other showing sites?  Thanks

    0Reply
  • Leor Alon
    Property Manager · Miami, FL · Member since 2023 · 29 posts · 3 votes
    2y

    Take a look at RentEngine too - it's what we use in Miami. It's different (all-in-one leasing platform) where you only pay when it gets rented. They do remote-guided showings which seem to be much more effective than self showings. The platform experience and reporting is solid too

    0Reply
  • Mary Smith
    Rental Property Investor · Member since 2021 · 384 posts · 197 votes
    2y

    @Kim Meredith Hampton Thanks for sharing your experience with these tools. I've been looking into these too and your advice helps a lot!

    1Reply
  • Jake KnightPro Member
    Property Manager · Indianapolis · Member since 2017 · 303 posts · 146 votes
    2y

    We also use tenant turner and formerly used Rently. We plan to stay with tenant turner.  No service we use is perfect and each company uses slightly different models.

    0Reply
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