TenantCloud - Move in / Lease Creation Issue

[Kyle Coleman]

Hello All,

I'm trying to use TenantCloud to manage my properties, however; I've run into an issue with "moving in" a tenant (or group of tenants).

I've already created a ticket with the TenantCloud group, but they haven't responded in over a week. 

The problem that I am facing is when I go to move a tenant in, (I have the contacts already created), after going through the "lease" process, once I hit create lease at the end - it just saves as a draft and does nothing. I've tried everything imaginable to work through this.  The big issue is that it doesn't seem like I can accept payment through Dowalla without combining a tenant to a lease as far as TenantCloud is concerned.

Anyone have any tips, am I doing something wrong?