Cozy Users- Can Tenants Set Up Payments on Weekends?

[Patrick M.]

Hey there - got my first unit rented, using Cozy.co to connect rent. I collected first month's rent via chasier's check. Rent is due May 13th, and yesterday I got an email saying the tenants had not scheduled a payment yet. They are listed as "ready to pay" in the web interface at Cozy's website.

The 13th falls on a Sunday this month. If they don't set up a payment by close of business on Friday the 11th, will they be unable to pay until Monday the 14th? 

Can they set up a payment on Saturday or even Sunday for ACH and still be in the system as paying on the 13th?

I'm trying to gauge 1. how worried should I be and 2. if I should warn them that it's important to schedule a payment before Saturday in order not to be late.

Any advice, veteran cozy users? For what it's worth, these tenants have been super on-the-ball up to now about everything and I did a deep due diligence check and got nothing but rave character reviews and financial history.

[Rick M.]

The Tenant can “pay” whenever they want. Once you get them on a payment plan and paying on the 1st it’s literally the only way I accept rent payments now. No more “The check is in the mail” or “I mailed the rent check out!!!, the mail man must have lost it”. 

With Cozy it eliminates all the bullsh!t and shows exactly when the payment is being processed/sent and when the payment is completed. Cozy or bust!