What to do when you have an issue?

[Jonathan W.]

What does everyone do when they have an issue they can't attend to immediately? For example A/c condisation drain has a back up. That carpet gets wet three or four feet outside of door. Call a/c guy to fix a/c..then what about carpet or other damage? What do you do with issues that are outside of the normal scope of work. Do you have a handyman that does it all? Any input would be great. Thanks, Jon

[Arlan Potter]

Text AC guy, text carpet cleaner guy. Both of them have a master key to all my units. Issued handled.

Now if I am around, I unstop the leak myself and leave a fan there to dry the small area of wet carpet.
The latter is cheaper