newbie member - hepa filter air purifier

[Bruce Chang]

Hello,

I need help with a tenant situation.  The tenant is complaining about mold and that she has many allergies.  We had a mold inspector come out, and we haven't gotten the report yet.  Mold inspector said most of the problem is housekeeping  that he could see, and that there are no water leaks in the house.  Most of the visible mildew/mold is around the window sills along with a thick accumulation of dust.   I assume if the report is clean, we'll probably just need a few humidifiers in the house.   He mentioned that an air purifier would help with allergies.   Regardless, if the tenant is complaining about allergies, do we need to provide her with a hepa filter air purifier because I know she will likely try and make us pay for everything recommended.

[Dennis M.]

@Bruce Chang Send her a document stating no mold or allergens wete found and poor Housekeeping HabIts could be causing her poor air conditions . Attach the investIgatIve report to the document . I’d use the “ happy clause” strategy on this tenant . Get her out she’s going to be trouble