Worst part about your property management software?

Question

What tasks are the hardest to do on the software you use? What do you dislike about your software?

So, I left a large multifamily real estate brokerage and management firm after a few years when I realized what a mess a lot of property management companies and software are in my area. I started making software with a co-worker for property management and would love the feedback of others about their pain points.

I just want to make sure that we nail the parts that are typically the most annoying or difficult for people. We have a strong understanding from our own work experience and using multiple softwares ourselves, but would appreciate the feedback.

Lance Rush-Mills · Answer

@Taylor Roeling Thanks for the dialogue. Our software is going to focus heavily on customer service as well as the educational component of managing a property. We want to provide the information that allows landlords to make the best decisions ranging from actual operations to legal concepets as well.

Alex S. · Answer

I love my software for managing my units. Never had issues and lots of free stuff. https://www.avail.co/i/Nezd

Taylor Roeling · Answer

@Lance Rush-Mills There are a lot of property management softwares out there already that are all pretty good already. I'm interested to know what yours will have that will make it stand out? I think along with the software and tools themselves, it is extremely important to have good customer service at all times - this is often forgotten in the digital age, so remembering that aspect is vital.

Lance Rush-Mills · Answer

Thanks for the replies so far! I really appreciate it.

Nathan Gesner · Answer

What annoys you may not annoy me. I use Propertyware. It's expensive but does pretty well, particularly for someone with hundreds or thousands of rentals. I particularly like that I can create an unlimited number of custom fields to fill in data the software isn't set up for.

Annoyance? It has a search box that does brings up results in no particular order, making it hard to track down a Tenant, Vendor, Landlord, etc.

Worst part about your property management software?

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