Whiny tenants, how to handle

[Jim Bryant]

So, I have this tenant who is sort of a drama queen.  You may remember the story about a tenant who had a brick thrown through her window (thrown by a babysitter in rage over her being a bad mother, apparently), well this is the same one.  She has complained that the AC was, making funny noises (it was fine), that there is an issue with the metal roof (there isn't), that she thinks she has carpenter ants (not likely) and just generally annoyance.

Has anyone had an issue with a tenant who always seem to have, often imaginary, issues?  How did you hand it?

[Theresa Harris]

Tell her that if she is that unhappy there, you are giving her a one time chance to break the lease without any penalty and move out either July 1 or Aug 1, her choice.  Giver her a time limit (a couple of days) to decide and if she decides to move, get it in writing.  Otherwise, tell her that the condition of the unit is the same as it was when she moved in (or adjust the wording if there are damages that she has done).  

The next part you can't do, but it would be funny if you told her about the little boy who cried wolf...when there is a real problem, you won't believe her.

Also check your local laws, but consider not renewing her lease when it is up.