Covid 19 apartment situation.

[Selena Stew]

I am a tenant and my apartment leaser had made partial payment plans throughout April-July. Mind you there was no late fees applied or added. I always asked my manager if they are still carrying out partial payment plans. I usually pay during the first week by the 5th and by the end of the month. It has been 5 days and my manager is just now informing us about the change to their partial payment plan. They said I should've known because it is in the policy. Yet I know what the policy says. The policy was not in effect during those few months.

Shouldn't they have sent a email like they did before about the partial payment plans. A simple email before the 1st saying we are returning back to our regular payment schedule. How in the world was I supposed to be informed that they switched their payment plans, when they failed to inform us on purpose. They keep saying I should know to pay my rent on the first. Which is what I was gonna do. Yet they failed to inform us of their payment changes. Because I would wait until the middle of the week to make my payment. That is not up to me to decide. How can I report them over this issue. What action can I take?

Now they are saying I needed to know about the cares act by myself. When it doesn't even mention in the act that it is the tenants responsibility.