Tenant asked why A/C isn't working...House doesn't have A/C

[Ryan K.]

I recently purchased my first property. It is a very nice home in a great neighborhood, 3bd 2.5 ba, $2k/mo rent. The tenant has been in for 1 month. She's a really nice lady with exceptional job, background, references, etc., I hope she stays for a long time.

She txt me today and asked if I would take a look at the air conditioning because it is only blowing out tepid air. However, the home has no air conditioning.

My initial reaction was to tell her that, if the house is warm, turn off the furnace! I don't want to insult her, nor harshly burst her bubble that this home she recently rented for a year does not have A/C (as is common in this mountainous area). How should I respond?

[Rob K.]

I wouldn't sweat this (pun intended). It's not your job to disclose what a house DOESN'T have. If central air was important to her, she should have inquired about it prior to siging a lease.

I once had a tenant move in and was upset that the garage didn't have an opener. He said I should have told him it didn't have one. I told him that the houses doesn't have an elevator, swimming pool, sauna, bowling alley, or guest house either. Should I disclose every single thing that a house DOESN'T have?