How to politely reject a tenant application?

[Peter Morgan]

Hello,

How to politely reject a tenant application?

Thanks

[Scott M.]

The polite way to do it is to be factual.  You do not meet our posted criteria (hopefully you supplied them with this info prior) in the following way(s).  Then list the ways.  You can let them know over the phone but you should follow up with an email.  Whatever software you used to run the checks should have an adverse action letter you can send.