Turnkey provider not fixing tripping hazards

[Ashish Yadav]

I am stuck in a very unfortunate situation. I bought a turnkey in Alvin, Texas and this was my first OOS investment, already had tenants in place. The TK provider company are managing the property by themselves. Before closing when I got the home inspection done, Tripping Hazard came up as safety issue in the inspection. I asked the TK company to fix it, and they assured that they will fix. They kept procrastinating it saying the tenants are not available or have something planned up. I was too naïve to close on the house without getting these issues fixed and just trusting the provider's words. Although I have it over the email where they had confirmed that they will fix these issues without any cost to me. Upon multiple follow-ups for past 1.5 months, today they informed me that they have fixed the tripping hazard and following are the pictures they have sent. I could never imagine that anyone can do such an ugly job. Definitely this job is not up to the standard in my view.

But, still asking, do you think this should be acceptable solution for tripping hazard? I have lost all the hopes from this provider, if I were to get this fixed myself, what are my possible options?

[Jay Hinrichs]

complete screw up by the inspector and over kill that unnecessarily worried you.. I would never have fixed that.. its a step plane and simple.. home inspections on older rentals is the bain of the industry.. your just not going to fix every single little issue in a house and keep in mind your tenants are just going to rough it up and you will constantly being fixing little things during the course of ownership..