How do you require written notice from tenants?

Question

We are all about trying to automate, systematize, go-paperless, as much as possible. How do you accept written communications from your tenants?

For example, when requiring a written Intent to Vacate notice form, do you:
1) require they snail mail it to your management address?
2) use docusign or similar to handle electronically?
3) Use a service like Jotform to send out a signable form?

While we're currently house-hacking, it seems silly to have them snail-mail such documents. However, we don't want to start a precedent of receiving physical copies in a drop box. What have you found works well for receiving written notifications, signed acknowledgements, etc from tenants?

Joe Splitrock · Answer

If you live in the same building, just let them hand deliver a written copy in the drop box. Anything else seems strange. We allow notice in two forms:

1. US mail to a PO box.

2. Email, either a typed notice or attaching a scan of a letter to an email.

There is no reason for docusign on notice to vacate. Courts recognize email as a written form of communication. Generally people text us notice and we ask them to follow that up with email or regular mail confirming.

John Underwood · Answer

I had an issue with someone texting me notice.

My lease now says written notice on paper. This makes it more purposeful and gives me  leg up should something go to court.

My lease only requires me to give notice. No mention of written or paper.

Good tenants,  I have to problem with a text or email, but I have the option of not accepting this should I choose not to.