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Nancy P.
  • Naperville, IL
357
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330
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Zillow Pulled My Ad---Any Recourse? Where else to advertise?

Nancy P.
  • Naperville, IL
Posted

Hi:

I was trying to post two properties for rent on Zillow.  My city says you have to count housing vouchers as income.  As a result, although the ordinance does not specifically say we can't, we no longer post "Sorry, housing vouchers are not accepted" on our ads.  (The three times rent issues screens out the vast majority of Section 8 applicants.  My cheaper two bedroom units are still $1400 and up, so they need income of at least $2800 even if their voucher covers the full rent.  People making that much usually don't get a voucher although some could, as median income here is $126K so even a $63K job COULD qualify them).  Anyway, in my hurry I used an old template that DID say that.  Someone sent me an email saying "I've reported you" with a lot of cussing.  It had not been 18 hours since I posted.  Zillow pulled my ads and said "Contact Account Verification".  I did so, at 7 a.m. on Friday.   I also fixed the ads.  No response yet.  Of course they took my money.  I tried making a new ad but Zillow is smarter than that.  I paid to post on CL, got ONE response.  Apartments.com also got me one response because unless you pay them $150 or so,  your ad will be the last one anyone sees.  I take full responsibility for my screw up but wondering if anyone knows how to actually get someone to help on Zillow, how long I can expect this to go on, and where else to advertise my townhome?  I did get some responses before they were pulled,  and have five people interested in the one condo,  but I still need to advertise the other one.  TIA

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