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Reviews & Feedback

Updated about 1 year ago on . Most recent reply

User Stats

29
Posts
19
Votes
Rob Anteau
  • Charlotte, NC
19
Votes |
29
Posts

How Can I Improve My Welcome Basket Guests?

Rob Anteau
  • Charlotte, NC
Posted

Hey everyone,

I’m looking to level up the welcome basket I provide for guests. Right now, I include a few essentials (bottled water and some snacks), but I want to make it more thoughtful and help set the tone for a great stay.

For those of you who offer a welcome basket, what items have you found to be the biggest hit with guests? Do you focus on local goodies, practical essentials, or a mix of both? Also, how do you balance cost-effectiveness with providing a high-end feel?

Any insights or creative ideas would be greatly appreciated!

Thanks in advance!

Most Popular Reply

User Stats

635
Posts
720
Votes
Carolyn Fuller
  • Cambridge, MA
720
Votes |
635
Posts
Carolyn Fuller
  • Cambridge, MA
Replied

My ratings & reviews improved substantially when I went from providing quality chocolate & fresh flowers to providing croissant from a local bakery. Expenses went down and ratings / reviews went up.

I did the switch after staying in an Airbnb that provided both flowers and local bakery goodies. My husband & I really appreciated the bakery goods, not only because they were tasty but because they left the address for us so we could continue delighting in the offerings. We didn't even notice the amazing fresh flower arrangement for almost 24 hours!  

I immediately got home and created a laminated note about the unique local bakery, which bakes the best croissant I have ever tasted, including the croissant I had in Paris, just around the corner of the Airbnb listing. I leave the laminated note plus the croissant and no flowers.

Local goodies win out over anything else you can provide.

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