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Updated about 5 years ago on . Most recent reply

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Sam Johnson
  • Rental Property Investor
  • Overland Park, KS
4
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15
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STR Virtual Assistant Or After Hours Reception Company

Sam Johnson
  • Rental Property Investor
  • Overland Park, KS
Posted

I am curious if anyone has used a VA or company to handle after hours communications. We are looking for someone to answer messages / respond to phone calls between 5pm - midnight. We have 12 units so ideally looking for a solution that is cost per message or splitting a VA with someone else (some days they will have zero messages other days several messages / phone calls).

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4,236
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Luke Carl
#3 Short-Term & Vacation Rental Discussions Contributor
  • Rental Property Investor
  • Tennessee Florida
5,689
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4,236
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Luke Carl
#3 Short-Term & Vacation Rental Discussions Contributor
  • Rental Property Investor
  • Tennessee Florida
Replied

I do not allow after hours anything. I also do not allow phone calls or texts. Period.

Each listing has a communication section.

Mine says: 

“We are available via messenger 9am to 7pm ONLY” 

Never had one issue. 

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