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Updated almost 5 years ago on . Most recent reply

User Stats

121
Posts
43
Votes
Kevin Boyd
  • Investor
  • San Diego, CA
43
Votes |
121
Posts

Vacation Rental Management Software

Kevin Boyd
  • Investor
  • San Diego, CA
Posted

I am looking for software to make the management of 6 vacation rental properties more effecient. My main objectives is to have one calendar to manage for bookings and setting rates and one place to send and receive emails (also preset emails like trash day, check out reminders, etc.) I am comparing Guesty, Lodgify, rentalsunited.

Does anyone have any other recommendations or experience with any of these? I liked THe Guesty Demo, but they want a lot of upfront money for set up as well as $70/ month for each property. Seems expensive.

Most Popular Reply

User Stats

199
Posts
208
Votes
Justin Anderson
  • Property Manager
  • Pigeon Forge
208
Votes |
199
Posts
Justin Anderson
  • Property Manager
  • Pigeon Forge
Replied

I'd suggest staying away from igms as that's who I've used for quite a while.  Their messaging system is buggy -  often delaying messages for hours at a time.  And their 'unread' tab has never really worked. Their task management is subpar as well, making it basically unusable for anything more than cleaning.  

I'd say their support is super responsive and asks good questions, but the tech team behind them never follows up or fixes things.

They've had no real updates to the UI in over a year so I'd guess it's just one guy in Bangalore hacking on the code.  (They're attempting to roll out a change to the calendar page for the past couple of weeks, which appears to be a downgrade)

I wish I had a better suggestion, but I don't.  I'm just sure there is something out there that is better built and supported.

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